BI Platform Operations Engineer – Tableau, Amazon Quicksight & AWS

BI PLATFORM OPERATIONS ENGINEER TABLEAU AMAZON QUICKSIGHT & AWS

LOCATION: Toronto ON - Hybrid (2-3 Days WFO)

EXPERIENCE: 10 years

REQUIRED SKILLS

Strong hands-on experience supporting enterprise BI platforms in production environments.

Strong experience with Tableau Server administration and operational support.

Strong hands-on experience with Amazon QuickSight administration authoring and production support.

Experience supporting and troubleshooting QuickSight Analyses Dashboards Datasets Data Sources Themes Folders Templates permissions and related assets.

Experience troubleshooting SPICE ingestion dataset refreshes direct queries data-source connectivity dashboard publishing sharing and access issues.

Experience with Amazon QuickSight APIs / AWS SDKs including programmatic management of QuickSight assets and permissions.

Working knowledge of Amazon Athena and troubleshooting Athena-based BI workloads.

Working knowledge of the AWS Glue Data Catalog including databases tables schemas partitions and metadata.

Understanding of AWS Lake Formation particularly permissions and data-access management.

Experience with AWS Lambda and troubleshooting serverless application components.

Experience with Amazon API Gateway particularly Lambda integrations and REST APIs.

Strong understanding of RESTful API concepts and experience troubleshooting API integrations.

Hands-on experience with Amazon CloudWatch including logs metrics dashboards and alarms.

Strong understanding of AWS IAM roles policies permissions and service-to-service access.

Experience troubleshooting BI platform infrastructure data connectivity authentication authorization permissions and performance issues.

Ability to analyze application server API Lambda and AWS service logs to troubleshoot issues across multiple technology layers.

Experience with production incident management problem management and root-cause analysis.

Experience with scripting or automation using technologies such as Python PowerShell Bash AWS CLI or similar tools.

Strong troubleshooting analytical documentation and communication skills.

NICE TO HAVE

Experience or familiarity with Amazon Q in QuickSight / Quick Suite including conversational and generative BI capabilities.

Experience with Amazon Q Topics and semantic configuration for natural-language analytics.

Familiarity with Quick Suite agents chat/agent experiences and Spaces.

Understanding of modern web applications and experience with Angular JavaScript or TypeScript.

Experience operating a BI Platform-as-a-Service or BI-as-a-Service environment.

Experience supporting custom applications built around Amazon QuickSight APIs.

Experience with embedded QuickSight and programmatic dashboard or asset management.

Experience troubleshooting end-to-end data flows involving QuickSight Athena Glue Data Catalog Lake Formation S3 and IAM.

Experience supporting serverless architectures involving API Gateway and Lambda.

Experience with Tableau Server infrastructure upgrades backup/restore monitoring and performance tuning.

Familiarity with CI/CD pipelines and application deployment processes.

Familiarity with infrastructure-as-code and cloud deployment practices.

Familiarity with ITIL-based incident problem and change-management practices.

Experience supporting enterprise environments with strong security governance and access-control requirements.