BaristaAll Rounder
West Vancouver - Canada
Job Summary
- Connecting with guests as soon as they enter your location commencing their visit in a friendly confident and welcoming manner; employing highest standard of service demeanour
- Communicating all procedures and policies to guests; including dine-in and take-out procedures and collection points health & safety procedure and Laptop Restriction / Seating policies as care to educate every guest with empathy and respect; remaining polite and supportive in their stay at your location.
- Preparing quality foods and beverages for customers in a timely manner and following set recipes and procedures whilst simultaneously upholding guest experience standards and providing customer connection
- Offering support to guests in determining their needs regarding food and beverages assisting them in decision making and providing knowledge and suggestions on available products
- Providing up-to-date dietary and ingredients knowledge to customers (and other staff) on all food and beverage products or promptly locating information
- Adhering to company policy as stated in the Employee Handbook at all times whilst maintaining a safe and inclusive environment for staff and customers
- Adhering to Food Safe Work Safe policys and following BC Liquor laws
- Following procedures and completing tasks as set by the store manager
- Maintaining a consistently clean sanitized and safe work environment throughout shifts. This extends beyond the service area and includes bussing and cleaning tables and dishwashing
- Setting up food preparation areas and equipment espresso machine and all serving stations in preparation for shift
- Clean up and pack down of food preparation areas and equipment espresso machine and all serving stations at end of shift
- Preparing quality foods and beverages for customers in a timely manner and following set recipes and procedures
- Checking product stock levels to ensure consistent availability. Communicating low stock levels to the manager or a supervisor to address
- Promptly receiving and packing away deliveries and consistently rotating product
- General knowledge of store POS system and credit/debit machine
- Working with your team to ensure daily tasks are completed each shift
- Immediately reporting all maintenance and operational concerns to the store leadership team
- Handling cash responsibly
- Other duties assigned by the store or senior leadership teams
- Assisting with catering or other events outside of normal work hours
- Problem solving skills
- Ability to multi-task and maintain composure under pressure
- Work efficiently and with speed according to customer demand
- Positive respectful and inclusive attitude
- Employing a lead-by-example approach
- Previous customer service
- Experience of food preparation in a fast-paced environment.
- Barista experience (preferred) and/or willingness to attend training
- Food Safe Level I (preferred but not required)
- Serving it right (required)
- All applicants must be legally allowed to work in Canada
About Company
We exist to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors. Forecast came to life in the mountains of Whistler, BC through the love of the outdoors and the adventurous spirits that inhabit it. Born and raised in beautiful ... View more