Athletics Account Executive

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position has an end date of March 31 2027.

Location - This role is in-person. Work primarily takes place at North Campus and South Campus Edmonton. Work also takes place at Silent Ice Centre Nisku.

Athletics is currently seeking energetic customer service oriented team members to join our Account Executive team for the 2026-27 conference season and playoffs. Reporting to the Event Ticketing Lead the Account Executive is responsible for the sale of ticket packages and group sales for Golden Bears & Pandas Athletics. Shifts are typically scheduled for Friday and Saturday evenings throughout the course of the season (mid-August - March) with some weekday office hours available.

• Provides ticketing services at venue box office on Game Days (Friday and Saturday nights).
• Provides customer service for incoming inquiries (occasional office hours if desired).
• Shows strong time management skills to balance workload between ticket packages and group sales initiatives.
• Outbound phone calls and emailing to connect with B2C clients.
• Identifies the correct ticket package for each unique customer.
• Builds relationships with new and existing customers.
• Promote additional products to current clients.
• Ticketing printing and packaging for large event nights.

• High school diploma.
• Sales experience is preferred.
• Must have persistence and creativity.
• Must be driven and self motivated.
• Must have strong relationship building skills.
• Basic computer skills including Microsoft Office and Google Suite.
• Must have effective oral and written communication skills in addition to a strong telephone presence.
• Be willing to work weekends and evenings; all Golden Bears & Pandas ticketed events including playoffs and national championships.
• Experience with CRM software and/or Ticketmaster Archtics / Igniter Ticketing is an asset.

Application Instructions

Click Apply Now to submit your resume and cover letter.

This competition will be used to fill multiple positions.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).