Associate Director and Team Lead, Commercial Asset Management

We are hiring an Associate Director and Team Lead Commercial Asset Management!Reporting To:Assistant Vice President Commercial Asset ManagementFull-Time/Part- Time:Full-timeSalary Range:$90000-$120000Posting Date:May 21 2026Closing Date:June 5 2026Hours of Work:8:30 a.m. 5:00 :Office Location: 16.3Toronto ONGreat location! Steps away from the main public transit station What we offer:Highly competitive compensation package which includes base salary bonus benefits and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employmentOverview:The Associate Director & Team Lead will be responsible to oversee and lead a Team of Commercial Analysts by providing guidance and support to reach departments Key Performance Indicators as well as ensuring all service levels are adhered to and day-to-day operations are delivered at the highest quality and in accordance with company policies and procedures. The key stakeholders include Commercial borrowers investors mortgage insurers property insurers as well as internal departments. This role will have a significant influence on the improvement in our customer and investor experience and our ability to meet our strategic goals. Primary Duties and Responsibilities:Management Responsibilities:Responsible for overseeing the departmental targets representing collection and review of annual Financial Information Rent Rolls and Operating statements along with supporting documents from borrowers. Knowledge in CMHC is an asset Oversee commercial analysts cash flows and ability to make sound decisions to mitigate risk. Strategic leadership and decision a high performance environment and implements a people strategy that attracts retains develops and motivates their of commercial lending underwriting and core loan documentation with CMHC expertise that enables effective leadership of the team in delivering all post-closing the Teams post funding requests of commercial real estate security and any amendments for review and excellent leadership skills and qualities to build a high performing a positive culture for staff growth performance and and development of staff learn new skills and enhance their existing all mortgage servicing transactions and activities are managed within the stated service levels both externally and Quality Reviews of day-to-day activities performed by all escalations and determine root cause all loan monitoring due diligence in a timely fashion as required by CMHC and documents and reports are provided to Investors as required to satisfy the in-force Servicing Agreement between the investor and FN. Ensure all internal policies are acceptable for a prudent servicer and meet the requirements of numerous Investor Servicing Agreements as per Investor continuous improvement of processes and system utilization to enhance the output and reduce unit leadership and direction to ensure long term optimal operational special projects as assigned by Assistant Vice President (AVP) Commercial Asset ManagementEnsure initiatives are executed and delivered in a timely in the recruitment process screening resumes and conducting for conducting annual performance reviews and setting performance closely with Senior Manager in development of department enhancements and efficiencies Skills and Attributes:Proven organizational skills and a demonstrated ability to prioritize and multi-taskStrong interpersonal and communication skillsManager/coaching skills are an -driven with a strong focus on achieving goals and delivering outcomesDemonstrated commitment to team engagement and fostering a collaborative work environmentStrong attention to detail and accuracyKnowledge of people management principles and practicesBilingualism is considered an asset. (French)Education/Certification/Experience Requirements:A Bachelors degree or equivalent work experience.5-7 years of experience in the financial industry including commercial mortgagesexperience Competencies Required for the Role:Client focusService excellenceTeam EngagementResults OrientedWorking Environment and Physical Demands AnalysisOffice environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.e. using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer programWe would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted. Artificial Intelligence is not used in our recruitment or hiring process for this role. First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race color religion national origin age gender identity physical or mental disability sexual orientation and any other category protected by National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.#FNLOON