Assistant Vice-President, Technology Lead, Health

Bring us your passion for digital or data analytics and well put you to work on exciting initiatives that answer the challenge: How can we do that better Working with a dedicated team of energetic forward-thinking innovators youll stretch your imagination and sharpen your skills on the leading-edge projects that are keeping Sun Life Financial ahead of the curve. You want more than a job; you want a career - a career with a company that encourages learning and personal growth.You want to be one of the best.

Job Description:

The Opportunity

Lead a transformational technology organization powering health and benefits experiences for millions. As the Assistant Vice-President (AVP) Technology Lead you will own one of Sun Life Canadas largest technology portfolios for health benefits claims adjudication/processing virtual health and online pharmacy systems.

You will lead a 250 person technology professional organization including 5 Directors across multiple high-performing squads in a matrixed environment. This is your chance to shape strategy drive modernization and build a world-class engineering culture that balances breakthrough innovation with operational excellence.

Youll partner with executives across Architecture Product Operations and Business to define the future of Sun Lifes health technology platforms including mission-critical mainframe systems to cutting-edge digital experienceswhile managing complex vendor ecosystems and driving sustainable delivery practices.

This role is highly visible mission-critical to Sun Life Canadas core business strategically influential and demands a leader who thrives in complexity.

Why This Role Matters

Youll lead a strategic inflection point for Sun Lifes health benefits claims and on-line health technology organization. Leading one of Sun Life Canadas largest technology portfolios and 250 technology professionals you have the scale resources and mandate to drive meaningful modernization while serving millions of members. This is a high-visibility opportunity to influence enterprise technology strategy build a best-in-class engineering culture and deliver business impact in a complex mission-critical environment.

What Youll Own

Technology Strategy & Modernization Leadership

• Define and communicate a compelling technology vision that bridges near-term delivery with long-term platform modernization across health benefits claims adjudication systems online health platforms and core systems of record.
• Lead evolution of Sun Lifes health technology ecosystemmaking bold build vs. buy vs. partner decisions in an extremely large technology portfolio
• Champion modern engineering practices technology standards and architectural excellence while actively managing technical debt in complex non-greenfield environments
• Partner with Business Architecture and Enterprise Technology leaders to design resilient scalable platforms that deliver exceptional member and sponsor experiences

Delivery Excellence at Scale

• Accountable for end-to-end delivery across multiple agile squads at varying maturity levelsdriving velocity quality and reliability improvements
• Manage relationships with system integrators and vendors holding partners accountable for outcomes and knowledge transfer
• Serve as the primary escalation point for critical platform and delivery issues in a mission-critical environment
• Transform delivery metrics into actionable insights and drive continuous improvement

People Leadership & Culture Building

• Lead mentor and develop 250 technology professionals across 5 Director level reports and cross-functional teams
• Foster a collaborative inclusive execution-focused culture rooted in psychological safety and continuous learning
• Design high-performing team structures aligned with business outcomes and technical excellence
• Build and retain technical talent through coaching career development and hands-on leadership

Financial & Strategic Vendor Management

• Own platform budgeting cost optimization and capitalization decisions
• Manage strategic vendor and SI relationships to maximize delivery quality and ROI
• Drive alignment between IT spend and business value delivery

Governance & Risk Management

• Establish governance that accelerates delivery while meeting regulatory and security requirements
• Ensure platform stability security and effective incident/change management for mission-critical systems
• Partner with Operations on disaster recovery and business continuity for enablement platforms

Who You Are

Experience & Expertise

• 10 years in senior technology leadership roles for very large technology portfolios with proven success delivering complex mission-critical systems at enterprise scale
• Deep expertise with Mainframe environments and their integration with modern and digital business-critical systems
• Track record modernizing and enabling health benefits claims / health technology platforms.
• Strong financial acumencomfortable managing large budgets vendor portfolios and ROI optimization - Demonstrated ability to lead technology teams through transformation while maintaining operational excellence

Technical Credibility & Mindset

• Strong technical foundation with the credibility to challenge architecture delivery practices CI/CD and engineering approaches
• Builder mentalityequally focused on fixing legacy systems scaling capabilities and enabling teams
• Decisive leader comfortable making clear decisions amid ambiguity and complexity
• Pragmatic outcomes-driven thinker who balances innovation with stability
• Collaborative leader who rebuilds trust drives momentum and fosters transparency

Education

• Bachelors degree in Computer Science Engineering or related field (MBA or advanced degree is an asset)
• Experience in regulated health insurance or financial services is valuable

As this position is posted in several locations we specify that bilingualism (French English both oral and written) is required for Quebec only as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.

Whats in it for you

• Great Place to Work Certified for Most Trusted Executive Team in Canadaand 2023
• Great Place to Work Certified for Best Workplaces in Canada - 2025
• Canada Order of Excellence for Mental Health at Work certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification 2024
• Top Work Places for Remote Work Monster Canada - 2024
• Great Place to Work Certified for Best Workplaces in Canada 2024 and 2022
• Great Place to Work Certified for Best Workplaces for Women in Canada - 2024
• Flexible hybrid work model. #LI-Hybrid
• Pension stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing screening interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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