Assistant Store Manager

At Kent Building Supplies we believe that strong inclusive leadership drives success. Were looking for an Assistant Store Manager who is ready to take ownership of store operations lead a diverse team and deliver an exceptional customer experience in a dynamic multibusiness retail environment.

Kent stores operate as several distinct yet interconnected businesses under one addition to our core home improvement retail operation we serve Pro customers and deliver Install Sales solutionseach with unique customer needs sales approaches and operational requirements. As an Assistant Store Manager you will play a key role in supporting how these business lines work together ensuring alignment consistency and execution across the store.

This is a handson leadership role where you will oversee multiple departments support crossdepartment execution develop leaders and help drive strong financial and operational results. Success in this role requires the ability to balance competing priorities manage complexity and lead teams across multiple revenue streamswhile maintaining high standards for safety customer experience and associate engagement.

This position offers a competitive salary with eligibility for annual bonus incentives.

As an Assistant Store Manager youll play a key role in the daytoday operations of the store ensuring a seamless experience for customers and an engaging wellled environment for associates. Your responsibilities will include:

• Supporting crossdepartment execution: Partner with Department Managers to ensure consistent execution across Retail Pro and Install Sales operations.
• Leading the sales floor: Ensure departments are wellstocked clean and visually appealing to create a welcoming and productive shopping environment.
• Driving sales performance: Help implement strategies that support multiple revenue streams while meeting overall store sales and margin targets.
• Developing leaders and teams: Coach train and support Department Managers and associates building bench strength and leadership capability across the store.
• Delivering exceptional customer experiences: Ensure a high standard of service for Retail Pro and Install customers by resolving concerns with empathy and efficiency.
• Managing inventory and shrink: Oversee inventory accuracy and loss prevention practices across departments.
• Maintaining safety and operational standards: Promote a safe compliant and wellorganized store environment.
• Collaborating with store leadership: Work closely with the Store Manager and leadership team to align priorities communicate expectations and drive accountability.
• Using retail systems effectively: Leverage tools such as Microsoft Office Kronos and D365 to support scheduling reporting and operational execution.

• 5 years in retail management
• Excellent communication skills verbal and written
• Exceptional customer service skills
• Comfort with technology and retail systems
• A growth mindset and commitment to continuous learning
• Flexibility to work a variable schedule based on retail business needs

What we Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical Dental Vision RRSP Matching and PTO benefits
• Growth and development opportunities through KENT and the greater J.D. Irving Limited organization