Area Supervisor

Area Supervisor

GRM Inc.
Location: Calgary and the surrounding area
Job Type: Full-time

About GRM Inc.

GRM Inc. is a leading provider of facility maintenance landscaping snow removal and operational support services. We are committed to delivering safe reliable and high-quality solutions while building strong partnerships with our clients and contractors. As we continue to grow we are looking for a motivated and results-driven Area Supervisor to join our operations team.

Position Overview

The Area Supervisor plays a critical role in the GRM service delivery model ensuring the safe efficient and profitable delivery of GRM services products and solutions across assigned regions and territories. This position is responsible for driving operational excellence through proactive site inspections strong client relationships quality assurance contractor accountability and revenue growth initiatives.

Reporting to the Operations Manager the Area Supervisor works closely with Operations Administration Business Development Procurement and Finance teams.

As a primary field representative of GRM the Area Supervisor serves as a key point of contact for client Facility Managers and GRM Preferred Partners. Success in this role requires strong leadership communication and problem-solving abilities along with a commitment to exceptional customer service and identifying opportunities to expand GRMs presence and revenue within the region.

Key Responsibilities

Operational Leadership & Site Inspections

• Conduct regular site inspections to ensure quality safety efficiency and compliance with client and GRM standards.
• Source onboard and manage GRM Partners and subcontractors to support operational coverage and growth.
• Provide training coaching and operational guidance to ensure consistency accountability and operational excellence.
• Hold contractors and partners accountable to performance safety and contractual standards.
• Identify operational or safety issues and implement timely corrective actions.
• Respond to emergency and remedial situations including hands-on field support for snow removal landscaping and equipment operation.
• Build and maintain strong relationships with clients Facility Managers GRM Partners and key stakeholders.
• Conduct routine client and partner meetings/site visits to review performance and identify improvement opportunities.
• Resolve client and contractor concerns proactively while escalating issues appropriately to support long-term relationship retention.
• Review track and report daily on open work orders service completion deficiencies and operational priorities using company and client work order management systems.
• Maintain organized records inspection reports quotations and operational documentation.
• Provide regular operational updates and performance feedback to management.

Revenue Growth & Business Development

• Identify opportunities to grow revenues within existing accounts through site inspections maintenance recommendations value-added services and operational improvements.
• Collaborate with Regional Managers Business Development Managers Procurement and Operations teams to identify target customers and support regional growth strategies.
• Assist in preparing estimates quotes and proposals by sourcing subcontractor pricing and developing detailed costing for GRM self-performed work.
• Support contract renewals upselling initiatives and strategic account growth within assigned territories.

Qualifications

• 35 years of experience in operations supervision field services facilities maintenance landscaping construction or related industries preferred.
• Strong understanding of site operations safety standards quality control and contractor/partner management.
• Proven ability to build and maintain strong relationships with clients and contractors.
• Experience identifying revenue opportunities and supporting business growth initiatives.
• Strong negotiation communication and conflict resolution skills.
• Proficiency in Microsoft Office Suite (Word Excel Outlook) and work order management systems.
• Valid drivers license with the ability to travel throughout assigned regions as required.

Working Conditions

• Frequent travel throughout the assigned territory for site inspections contractor meetings and client meetings.
• Due to the seasonal nature of our business candidates must be flexible and available to work irregular hours outside of a standard work week when required to meet operational objectives.

Why Join GRM

• Opportunity to work with a growing and dynamic organization
• Collaborative and supportive team environment
• Career growth and development opportunities
• Competitive compensation package
• Meaningful impact on operational leadership and client success

Apply today and become part of a team committed to operational excellence and exceptional service delivery.

Required Experience:

Manager