Aquatics Manager

Leading aquatic excellence in our community

Provide strategic and operational leadership for aquatic facilities foster a culture of safety service and continuous improvement while enhancing member experiences and supporting the YMCAs mission-driven impact.

• Compensation: $28.83 per hour
  • Paid vacation wellness and family responsibility days
  • Extended health and dental benefits
  • Membership to Y facilities for self and family
  • Annual Y pension of 5% (after 2 years)
• Reporting to: Senior Manager Aquatics
• Team: 4-5 direct reports 45-140 indirect reports
• Location: Kelowna Family Y or H2O Adventure Fitness Centre (2 openings one at each centre)
• Schedule: Full-Time 40 hours per week variable schedule including evening and weekends when required

This role is ideal for a people-focused aquatics leader who excels at building teams ensuring safety and delivering exceptional member experiences.

As an Aquatic Manager you will lead the daily operations staff safety and service excellence of YSIBC aquatic facilities ensuring high-quality programs and exceptional experiences for members guests and employees.

• Lead safe high-performing aquatic operations that deliver exceptional experiences for members guests and staff.
• Develop coach and inspire aquatics teams to achieve excellence in service safety and program delivery.
• Ensure compliance with all safety health and regulatory standards fostering a culture of accountability and risk management.
• Create welcoming and engaging member experiences by proactively addressing needs concerns and opportunities for improvement.
• Drive continuous improvement initiatives that enhance program quality operational effectiveness and member satisfaction.
• Collaborate across departments to support seamless facility operations and strengthen community impact.
• Optimize staffing and resources to ensure reliable efficient and high-quality service delivery.
• Contribute to organizational growth and sustainability by identifying opportunities to increase participation engagement and revenue.

• Bachelors degree in Recreation Management Aquatics or equivalent long term work experience in aquatics field.
• 3 years of experience leading aquatics recreation or service operations.
• Current National Lifeguard and Standard First-Aid certifications.
• Current CPR-C certification within one year (facility specific standard).
• Expertise in aquatic safety compliance and operational excellence.
• Proven ability to lead coach and develop high-performing teams.
• Experience managing budgets resources staff scheduling and service delivery.
• Strong communication relationship-building and customer service skills.

• Values-driven and community-minded with a genuine commitment to creating inclusive welcoming spaces where everyone can belong grow and thrive.
• A people-first leader who builds trust develops others and fosters a positive accountable team culture.
• Collaborative and service-oriented working effectively with colleagues members and community partners to create exceptional experiences.
• Passionate about making an impact using your leadership to advance the YMCAs mission of strengthening communities and supporting the health and well-being of individuals and families.

• Inspire confidence and create life-changing experiences through aquatic programs that teach essential water safety and swimming skills.
• Bring your leadership to an organization that values people first empowering you to develop teams while making a meaningful community impact
• Be part of something bigger than a facility help the Y advance its mission of building healthier more connected communities through aquatics and recreation

• Three professional references
• A satisfactory Criminal Record Check Check/Vulnerable Sector Search.
  The YMCA will provide applicable instructions and paperwork.

The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities persons of colour and ethnicity Indigenous persons (First Nations Metis and Inuit) and people of all sexual orientations and genders.

Application deadline: July 26 2026

Required Experience:

Manager