Application & Infrastructure Analyst III Team Lead Mission Critical Development

The Information Technology (IT) Mission Critical Application Section of the Edmonton Police Service (EPS) is seeking a highly motivated and experienced professional to serve as the Mission Critical Development Team Lead. Reporting to the Manager Mission Critical Applications this position provides technical leadership and coordination for the development enhancement modernization and implementation of mission-critical applications and assigned business systems including CAD RMS and related platforms. The successful candidate will guide development work to ensure solutions are secure reliable supportable and aligned with organizational priorities while ensuring completed work is documented and transitioned effectively to operational support.

Key responsibilities will include:

• Lead and contribute to the design development configuration enhancement and modernization of mission-critical applications and assigned business systems.
• Guide technical analysis solution design coding configuration testing implementation and defect remediation activities.
• Ensure development work supports secure reliable scalable and supportable solutions for CAD RMS and related platforms.
• Identify and reduce technical debt while supporting system lifecycle management and long-term sustainability.
• Provide day-to-day technical leadership supervision and work direction to developers and technical resources within the Mission Critical Development Unit.
• Assign and coordinate technical work based on approved priorities resource availability technical complexity and operational impact.
• Establish and reinforce development standards coding practices documentation expectations peer review and application design principles.
• Coach and mentor staff promote knowledge sharing and cross-training and reduce single-person dependencies across mission-critical systems.
• Participate in recruitment onboarding training performance planning feedback attendance and leave management and corrective processes in consultation with the Manager and Human Resources as required.
• Act as a technical lead or senior technical contributor on approved projects enhancements and strategic initiatives.
• Support planning estimation technical design implementation sequencing testing deployment readiness and issue resolution.
• Collaborate with project teams vendors business stakeholders operational units enterprise architecture information security and other IT teams to deliver technical components.
• Provide specialized development support for operational issues requiring code changes integrations configuration updates or technical remediation.
• Troubleshoot and resolve complex technical defects where development expertise is required coordinating with the Mission Critical Support Unit and appropriate support functions.
• Escalate resource conflicts scope changes architecture exceptions risk concerns funding or licensing impacts and priority conflicts through established governance channels.
• Prepare and maintain technical designs implementation plans support documentation escalation paths known-issue information and vendor support details.
• Coordinate knowledge transfer and support-readiness validation before handing completed work to operational support teams.
• Remain accountable for implementation-related activities until transition to operations is complete and ownership is accepted by the appropriate support team.
• Build collaborative relationships and communicate technical status risks operational impacts and recommendations clearly to technical and non-technical stakeholders.
  

• Degree in a related discipline and 6 years relevant experience OR Post secondary diploma and 7 years relevant experience.
• Experience with Agile development methodologies Azure DevOps work planning and development pipelines and Git source control.
• Experience creating end-user and support documentation leading training sessions and providing Tier 1 to Tier 3 support.
• Knowledge of public-safety or policing systems including records management or dispatch systems is an asset. Experience with REST APIs message queues event-driven systems Microsoft Azure FME and tools such as ServiceNow Azure DevOps or Jira is also an asset.
• Strong leadership coaching problem-solving organizational interpersonal verbal and written communication skills with the ability to manage multiple priorities and collaborate with technical and non-technical stakeholders. Relevant certifications such as Azure Developer Associate DevOps Engineer Expert Azure Fundamentals Power Platform Fundamentals ITIL Certified ScrumMaster or Professional Scrum Master are assets. Experience in applications deployment and release management would be a requirement.
• Exceptional interpersonal skills coupled with strong verbal and written communication.
• Strong presentation skills including ability to present technical material to audiences with varying degrees of technical competence.
• Experience with relational database management systems such as Microsoft SQL Server PostgreSQL or MySQL; Microsoft SQL Server is preferred.

Hours of Work: 33.75 hours per week generally between 0800-1600 hours Monday-Friday. Hours of work may be adjusted in consultation with the manager. The incumbent must be available for call-out outside of regular hours on a rotational basis.

Salary Range: 21M Salary Grade: 039 $59.20 - $75.46 (Hourly); $3996.40 - $5093.80 (Bi-Weekly); $104306.17 - $132946.94 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Include a current resume and covering letter with your online application.
• Applicants may be tested.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at schedule intervals or in any other circumstances exigent or otherwise as required by Human Resources Division.

Applicants who have completed post secondary education outside of Canada are encouraged t o obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS) or another recognized Canadian credential evaluation service. For a list of designated evaluators please visit the Alliance of Credential Evaluation Services of Canada Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicants educational qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade the Trade Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at .

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

HR Technician: KJ

Connect with us!

LinkedIn

Facebook