Analyst, Data Insights & Business Transformation (12 Months Fixed Term ContractSecondment)
Job Summary
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
The Client Services & Data Management (CSDM) team holds a global mandate for client onboarding across Capital Markets lines of business. The team is responsible for managing end-to-end client lifecycle activities including the collection validation and maintenance of client data to support AML/KYC regulatory and operational requirements. As the Analyst Data Insights & Business Transformation reporting to the Director of Data Insights & Business Transformation you will support business analysis intake management Requests for Information (RFIs) governance activities and transformation initiatives. You will work with business and technology stakeholders to gather and document requirements coordinate delivery activities analyze data and maintain accurate and traceable supporting documentation. The role also provides analytical and coordination support for management priorities operational issues and time-sensitive stakeholder requests.
At CIBC we enable the work environment that is most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site and the remaining days working remotely.
How youll succeed
Business Analysis & Intake Management - Support the intake assessment prioritization and tracking of business requests enhancements and technology initiatives. Gather document and validate business requirements; translate business needs into clear requirements user stories process flows acceptance criteria and supporting documentation. Coordinate requirement reviews solution clarification testing issue resolution implementation readiness and status updates with business and technology stakeholders.
Data Analysis & Operational Support - Perform data analysis validation reconciliation remediation and exception investigation to support client lifecycle Data Governance and operational priorities. Investigate data gaps and unexpected results; document findings and coordinate resolution or escalation with accountable teams. Use Excel Power BI and other analytics tools to support analysis data validation solution testing and decision-making.
Governance Controls & RFIs - Coordinate responses to RFIs audits regulatory inquiries and management requests by collecting and validating information from multiple sources. Maintain requirements procedures process documentation control evidence issue logs data definitions and audit trails to support consistent execution and audit readiness. Support data quality reviews and remediation activities to ensure information is accurate complete and traceable.
Project & Change Delivery Support - Support business change and transformation initiatives through requirements coordination testing issue tracking stakeholder communication and implementation readiness. Assist with data remediation process improvement and control enhancement initiatives. Identify practical opportunities to simplify processes and improve the quality and timeliness of business outcomes.
Stakeholder & Management Support - Act as a liaison across CSDM Compliance Technology Data Management audit teams and other stakeholders to clarify requirements and coordinate deliverables. Support the Director with management updates presentations briefing materials meeting preparation decisions and follow-up items. Communicate progress risks issues dependencies and recommendations in a clear and practical manner.
Who you are
You can demonstrate experience. 1-3 years of experience in business analysis data analysis client onboarding process improvement or change delivery within financial services or equivalent experience. Experience gathering and documenting business requirements user stories process flows acceptance criteria or functional documentation. Experience supporting intake requests RFIs testing issue tracking or implementation activities across multiple stakeholders.
You can demonstrate knowledge. Working knowledge of AML/KYC client lifecycle data regulatory requirements Data Governance or another controlled data environment.
You have a degree/diploma. In business finance economics data analytics computer science and/or a related field.
Youre digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. You have proficiency with MS Office such as Excel and PowerPoint.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. You have strong analytical and problem-solving skills including experience validating data reconciling results and investigating exceptions.
You know that details matter. You notice things that others dont. Your critical thinking skills help to inform your decision making.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Expected End Date
Job Location
Toronto-161 Bay St. 9thEmployment Type
Temporary (Fixed Term)Weekly Hours
37.5Skills
Analytical Thinking Business Effectiveness Capital Markets Client Service Customer Experience (CX) Detail-Oriented TeamworkRequired Experience:
IC
About Company
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