AI Tech Lead Pipeline

Adastra is seeking an AI Tech Lead to spearhead the development and delivery of innovative AI-powered solutions that drive measurable business this role you will partner with stakeholders to define strategic roadmaps translate business needs into scalable technology solutions and lead multidisciplinary teams in building market-ready AI products. This is an exciting opportunity to shape the future of AI across customer employee and operational experiences while working at the forefront of emerging technologies.

Primary Location: Across Canada

Work Model: Hybrid 2-Days Onsite

Employment Type: Full-Time or Contractor

Vacancy Status: New

RESPONSIBILITIES

• Partner with business and technology stakeholders to define AI strategy priorities and solution roadmaps
• Lead the design development and delivery of AI-powered solutions that address business needs and commercial objectives
• Translate business requirements into scalable product features technical capabilities and solution architectures
• Drive the development of AI Knowledge Agents for Insurance (Group Benefits) Human Resources and other business domains
• Lead integrations between AI solutions and enterprise platforms including Genesys telephony systems
• Develop and enhance AI-enabled RFP and proposal automation capabilities
• Establish technical standards delivery frameworks and best practices for AI solution development
• Build mentor and lead high-performing teams responsible for solution delivery and ongoing support
• Collaborate with cross-functional stakeholders to ensure solutions are scalable secure and adoption-ready
• Evaluate emerging AI technologies and identify opportunities to drive innovation and business value

QUALIFICATIONS SKILLS & EXPERIENCE

• Experience leading the delivery of AI machine learning or intelligent automation solutions
• Strong stakeholder engagement skills with the ability to define technology roadmaps and strategic priorities
• Experience translating business requirements into scalable technical solutions and product capabilities
• Demonstrated success delivering commercially viable market-ready technology solutions
• Hands-on experience with AI agents knowledge management solutions or intelligent automation platforms
• Experience integrating enterprise systems and third-party applications
• Proven leadership experience building and managing technical teams
• Excellent communication presentation and problem-solving skills

NICE TO HAVE

• Experience within the Insurance industry particularly Group Benefits
• Experience delivering Human Resources technology solutions
• Experience integrating with Genesys or similar contact center platforms
• Experience with AI-enabled RFP proposal or document automation solutions
• Knowledge of Generative AI LLMs RAG agentic AI and enterprise AI architectures
• Experience in consulting or professional services environments

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation helping organizations lead with artificial intelligenceresponsibly strategically and at scale. With over 25 years of experience Adastra empowers enterprise clients to unlock business value through data innovation operational excellence and smart customer engagement.

Trusted by some of the worlds most prominent brands Adastra delivers end-to-end solutions grounded in thoughtful strategy robust governance and deep technical expertise. From defining vision to ensuring execution Adastra guides organizations through every stage of their AI data and cloud journeybuilding future-ready capabilities and delivering measurable lasting impact.

Adastra serves clients across key industries including financial services automotive manufacturing technology media and telecom (TMT) healthcare retail and professional services. The company employs more than 2000 professionals across North America Europe and Asia.

WHAT WE OFFER

• Opportunity for advancement and career progression
• Competitive compensation package
• Comprehensive benefits plan
• Successful referral program
• The opportunity to work with one of Canadas 50 Best Managed Companies
• Satisfaction of working for a reputable company
• A flexible dynamic and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants Adastra Corporation provides equal employment opportunities for all individuals regardless of age sex disability race ethnic origin citizenship creed sexual orientation marital status or any other ground as described in the Ontario Human Rights Code.In addition accommodation will be provided during the hiring process. Adastra Corporations implementation and support of employment initiatives encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g. keyword matching qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from @ or @ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign it is fraudulent.

Contact to inquire about jobs at Adastra to report a suspicious request for money or personal information from external websites or suspicious employment offers.