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AI Product Manager Montreal, QC

Flight Centre

Job Location:

Quebec - Canada

Monthly Salary: Not provided by the employer

Posted: 15 August 2026 (20 days ago)

Application Deadline: 12 November 2026

Vacancies: 1 Vacancy

Job Summary

AI Product Manager

Flight Centre Travel Group (FCTG) is one of the worlds largest travel retailers and corporate travel managers. The company which is headquartered in Brisbane Australia has company-owned leisure and corporate travel business in 23 countries spanning Australia New Zealand the Americas Europe the United Kingdom South Africa the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to open up the world for those who want to see. Every day we give people all around the world the opportunity to experience something really amazing travel!

To learn more about Flight Centre Travel Group please click HERE

About the Opportunity

Were opening up Sam and Mel. As Product Manager for the headless initiative youll own the strategy for exposing our agentic assistants booking servicing proactive and profile capabilities to other agents platforms and customer environments through protocols such as MCP A2A and ACP.

This is a unique platform product management opportunity where youll build products consumed by developers partners and autonomous agents rather than a single end-user interface. Youll work closely with Forward Deployed Engineering design commercial teams and enterprise customers to shape how our agent capabilities are discovered adopted and integrated. If youre excited by emerging AI ecosystems platform strategy and solving real-world integration challenges this role offers the chance to define a rapidly evolving product space.

Key Responsibilities

Own the product strategy and roadmap for the headless versions of Sam and Mel aligning priorities with the broader ASI portfolio and commercial goals.

Define which agent capabilities are exposed through which protocols (MCP A2A ACP) and in what sequence.

Balance interoperability openness safety and product differentiation in the evolution of our agent platform.

Partner with enterprise and pilot customers to understand integration needs and translate them into clear product requirements.

Lead product discovery activities to ensure strong problem definition before engineering commitment.

Create prioritize and manage epics stories and acceptance criteria for protocol wrappers adapters and API surfaces.

Own and continuously prioritize the product backlog based on customer market and business priorities.

Manage planning and delivery workflows using ProductBoard Shortcut Jira or similar tools.

Validate completed work against acceptance criteria prior to release.

Collaborate with Forward Deployed Engineering design product marketing and commercial teams to deliver production-ready integrations.

Develop the partner and developer adoption strategy for agent capabilities.

Communicate roadmap priorities trade-offs risks and progress to leadership and key stakeholders.

Partner with engineering to define access models governance frameworks and capability permissions.

Ensure security access controls and governance considerations are incorporated into product requirements.

Use data experimentation and customer feedback to inform decisions and validate product direction.

Work effectively across international teams and time zones in a fast-moving evolving environment.

Contribute to a safe inclusive and accessible work environment where all Flighties feel welcomed respected and supported to thrive.

Other duties and tasks as assigned

Experience & Qualifications

5 years of product management experience delivering SaaS platform API or integration products.

Strong experience building products consumed by developers partners or other technology platforms.

Understanding of AI and LLM application patterns including agents orchestration and tool calling.

Familiarity with MCP A2A and ACP concepts and emerging agent interoperability standards is highly desirable.

Strong customer discovery user research and problem-framing skills.

Proven ability to make data-informed product decisions and validate assumptions through experimentation.

Experience managing backlogs roadmaps epics user stories and acceptance criteria.

Comfortable engaging directly with customers partners and technical stakeholders.

Ability to discuss technical concepts with engineering teams and understand API and integration design.

Experience working across distributed and international teams.

High comfort operating in ambiguous rapidly changing environments.

Experience with ProductBoard Shortcut Jira or similar product planning tools.

Ability to read API documentation and assess integration approaches.

Familiarity with observability and analytics platforms such as Langfuse or Datadog is an asset.

Experience in travel technology or the corporate travel industry is a bonus.

Bilingual French/English required due to the nature of the role of dealing with both English and French clients and suppliers and team members

Bilingual French/English required due to the nature of the role of dealing with both English and French clients and suppliers and members

Work Perks! - Whats in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it!
Use your smarts: Our people use their quick thinking expertise and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity Equity & Inclusion: Commitment to diversity equity and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity Gender Equity LGBTQ2IA Accessibility Environmental Justice) DEI education initiatives and equitable practices including regular equity assessments and inclusive recruitment protocols.
A career not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising complemented by our Office Environmental Program LEED Gold-certified office spaces and 1 paid Volunteer Day per calendar year.

Benefits Include:

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care dental and vision gender affirming care fertility care
Insurance including life AD&D critical illness long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan Ability to purchase company stock on Australian Stock Exchange with partial company match subject to terms and conditions
Global career opportunities in a network of brands and businesses

Location Montreal QC

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity Reach out to our recruitment team at

For this position we anticipate offering an annual salary of $100000-$110000. Base salary is dependent on relevant factors including experience geographic location and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

As part of our recruitment process AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

GBTA WINiT Top 50 Award Recipients ()
CHHR: 5-Star DE&I Employer ()
Seramount FCTG Mexico: Member of the Global Inclusion Index ()
Newsweek: Americas Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program ()
OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
2026 Disability Index: Worlds Top Disability Inclusive Business

#LI-KB1#LI-Onsite

Required Experience:

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