AI Enablement Specialist
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Job Summary
We are looking for anAI Enablement Specialistto support the global adoption of new AI solutions tools and technology-enabled processes across the consulting business at Simon-Kucher.
Reporting to the Global Director Change and AI Enablement this role sits within the Global Transformation Office and ensures that our consulting teams understand and benefit from our technology initiatives such as advanced ChatGPT functionalities AI agents Knowledge Managementsystems and related new ways of working.
This rolewillsupport firm-wide change and communications activities help drive AI skill building operationallyassisttheglobal network of change champions help measure adoption impact and value creation and prepare reporting materials. The ideal candidate combinesstrong communicationandorganizationalskillswithstrong digital fluency user-centric thinkingan appetite forlearningand akeeninterest in AI and technology.
This position will be located in Simon-Kuchers Toronto office with a minimum expectation of two days in office each week.
- Become part of a unique entrepreneurial team. Think independently use your initiative and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
- Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
- Work in a values-driven culture. At Simon-Kucher our vision is to become the worlds leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for influence our culture and drive how and why we do things.
- Invest in your future. All Canadian employees enjoy RRSP benefits with company matching.
- Prioritize your health and well-being. No matter where you live we offer a competitive suite of health benefits to help keep you and your loved ones safe.
- Enjoy balance and flexible working. Be empowered to do your best work whether its from home or in the office.
- Communications
- Incollaborationwith communications manager and graphics team support internal adoption campaigns for new AI tools features and technology-enabled processes across the consulting -createand coordinateclear practical communication materials such as announcements updates FAQs presentation materials infographicspromotional videosandbuildsimple SharePoint microsites.
- Help translate AI initiatives into relevant messages for consulting audiences with a clear focus on practical value and day-to-day messaging to different internal audiences.
- Ensure communication materials are well-structured audience-appropriate and aligned across channels.
- AI Features Testing
- Test new AI tools and features from the perspective of a consultant and capture practical user feedback to support pilot coordination for new tools andfunctionalitiestestproductivity-enhancing use cases.
- Identifyusability issues unclear user journeys and adoption barriers early and help channel feedback to the right teams.
- Improve launch readiness by ensuring user-facing materials reflect real day-to-day consulting needs.
- AI Training Support
- Maintain prompt libraries and other practical enablement materials to support AI adoption for the consulting business.
- Coordinate demos and trainingsessions andsupport preparation of materials and follow-up actions.
- Collect use cases learning needs and user questions to help improve training content by working closely with Learning and Skills Development tokeep AI related training materials up to date.
- Monitoring Metrics
- Supporttracking ofadoption and engagement metrics for AI tools and features across the consulting business work with usage data survey results training participation data and selected business impact signals such as time saved and quality improvement.
- Helpidentifypatterns gaps and priority areas for further communication orenablementsupport.
- Contribute to structured monitoring of tool adoption and user engagement.
- Reporting
- Collect feedback from users and stakeholders to support adoption reporting.
- Provide logistical and analytical support for reporting to sector and office leaders.
- Help prepare tables infographics and presentation materials for reporting updates ensure reporting inputs areaccurate clearly structured and easy to use for leadership discussions.
- ChampionsNetwork
- Support theoperationsof the changechampionsnetwork.
- Coordinate distribution of ready-to-use materials answer questions and redirect technical or more complex issues to the right teams.
- Facilitate drop-ins and helpmaintaineffective communication with the network.
- Professional andEducationalBackground:
- Required:3 yearsof experience in internal communications change training coordination project coordination PMO orprogramsupport.
- Bachelors degreeis required preferably in communications business psychology HR marketing orrelatedfield.
- Preferred:Experience in consulting professional services or another fast-paced multi-cultural business supporting AI digital Knowledge Management or technology-enabled change initiatives.
- Communications andOrganizationalSkills:
- Outstanding written and oral communication skills.
- Highly organized pragmatic and execution-focused with the ability to manage multiple priorities simultaneously.
- Strong numeric thinking and confidence working withadoptiondata survey results and usage metrics.
- TechnicalSkills:
- FluencyusingChatGPT or otherAI-supported writing and analysis tools with the ability to apply them responsibly to draft review and align internal communications and to help enable others through structured prompts or simple AI-based assistance (e.g. custom GPTs) that reinforce consistent messaging and strategic coherence.
- Experiencewith a variety of AI tools (ClaudeSynthesia CopilotHubspotWhispr).
- Strong digital collaboration skills and strong PowerPoint and Excel skillsare required.
- Experience usingintranet platformsMSTeams and SharePointincludingbuildingand updatingsimpleSPmicrosites.
- UX and survey tools is a plus
The pay range for this position is 80000 - 90000 CAD/year. Compensation may vary depending on relevant experience skills geographic location and business needs. We offer a comprehensive package of benefits including paid time off 13 paid holidays per year medical/dental/vision insurance and basic life insurance.
About Simon-Kucher
Simon-Kucher is a global consultancy with more than 2200 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. As a trusted commercial advisor we combine deep consulting expertise growth specialization and technology to scale impact. We optimize every lever of commercial strategy product pricing innovation marketing sales and digital based on deep insights into what customers value and are willing to pay for. With over 40 years of experience in monetization we are regarded as the worlds leading commercial growth and pricing specialist.
Simon-Kucher is an Equal Employment Opportunity (EEO) employer. Our employment decisions are made without regard to race color religion gender national origin age disability marital status veteran or military status or any other legally protected status.
We believe in building a culture that embraces belonging creating an environment in which our people feel valued are able to be themselves and feel their contribution matters. If we get that right great things will happen; people will grow faster innovate feel valued and create better outcomes for everyone our people our clients and of course our business.
Simon-Kucher North America Talent Acquisition Team
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About Company
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