Agile Project Manager (Infrastructure Services)

Location: Toronto
Start date: Anticipated: Mid December.

CGI is seeking an experienced Agile Delivery Project Manager (Infrastructure) to lead medium-to-large complex technology initiatives for a leading financial-services client. Reporting to the Director Consulting Delivery the role provides end-to-end delivery leadership combining disciplined project management with Agile practices across business technology operations and governance teams. The successful candidate will work with client stakeholders Product Owners Scrum Masters Engineering Leads Architects Business Analysts QA Infrastructure Cybersecurity Risk Operations vendors and other delivery partners. The role requires strong Agile delivery project governance risk stakeholder financial and production-implementation experience in banking payments or financial services.

Candidate Profile

Seasoned technology delivery professional who bridges Agile execution and disciplined project management.
Balances speed quality risk security governance operational stability and business outcomes in a regulated environment.
Highly organized proactive outcome-oriented comfortable with ambiguity competing priorities and difficult conversations.
Drives accountability and follow-through; identifies and escalates issues early; translates technical challenges into business impact.
Confident with senior client stakeholders and effective at influencing cross-functional teams without direct authority.

Agile Delivery Planning & Execution

Lead initiatives from initiation through implementation stabilization and closure using Agile/Scrum Kanban hybrid or other appropriate methods.
Partner with Product Owners Scrum Masters Engineering Leads Architects Business Analysts QA and other stakeholders to establish delivery plans priorities milestones and outcomes.
Coordinate multiple Agile teams and workstreams; maintain integrated project plans roadmaps release schedules critical paths and dependencies.
Drive delivery against scope schedule budget quality and business outcomes; monitor sprint/release/project progress and proactively address blockers.
Support Agile ceremonies and planning as required including sprint planning backlog refinement reviews retrospectives and release planning.
Establish objectives deliverables assumptions dependencies timelines and success criteria; manage scope/schedule changes through governance and develop recovery plans when commitments are at risk.
Coordinate application development infrastructure cloud security architecture testing operations and third-party activities; maintain required project artifacts throughout the lifecycle.

Stakeholder RAID & Decision Management

Act as a primary delivery interface across client business technology and delivery teams; facilitate working groups governance forums steering committees and executive reviews.
Provide clear status on progress milestones risks issues dependencies decisions and required actions; manage expectations and resolve competing priorities.
Maintain RAID decision logs owners mitigation plans target dates escalation paths and traceability; proactively identify project technology operational resource security vendor and regulatory risks.
Drive resolution of blockers and critical issues and escalate material risks through established CGI/client governance channels with impact and recommendations.

Governance Controls & Production Readiness

Ensure alignment with client governance technology standards security requirements risk-management practices and required architecture/security/change approvals.
Coordinate with Architecture Cybersecurity Risk Compliance Privacy Infrastructure Operations and control functions; maintain artifacts approvals evidence and audit traceability.
Incorporate security privacy data management business continuity operational risk and regulatory requirements into delivery planning.
Coordinate releases and production implementations with Release/Change Management Development Infrastructure Operations and Production Support; ensure readiness reviews go/no-go decisions validation rollback communication support stabilization and BAU transition are addressed.

Financial Resource & Vendor Management

Develop and maintain budgets forecasts resource plans and financial reporting; track expenditures variances monthly forecasting/accruals and overall project financial health.
Work with delivery/resource managers to secure skills and capacity; proactively manage resource constraints and coordinate CGI client contractor and vendor resources.
Coordinate third-party delivery track vendor milestones/commitments/dependencies/risks integrate vendor work into delivery plans and drive corrective actions or escalations with Procurement Vendor Management Legal Risk and Security as required.

Reporting & Continuous Improvement

Prepare executive-ready reporting covering RAG/overall health milestones sprint/release progress scope/backlog RAID financials resources/capacity release readiness quality/defect trends decisions/escalations and upcoming priorities.

Promote transparency accountability collaboration and continuous improvement across delivery teams.


Mandatory Qualifications & Experience

8 years of overall technology/project delivery experience including medium-to-large complex technology initiatives.
5 years of Project Management / Delivery Management experience in large enterprise environments.
4 years of hands-on Agile delivery experience across Scrum Kanban or hybrid models.
Demonstrated delivery experience in banking payments financial services capital markets insurance or other highly regulated environments.
Proven leadership of complex cross-functional initiatives involving multiple teams and stakeholders; strong SDLC and enterprise delivery knowledge.
Hands-on experience managing scope schedule milestones budgets resources risks issues dependencies RAID production releases implementations change management and operational readiness.
Experience working with governance/control functions including Architecture Cybersecurity Risk Compliance Infrastructure and Operations.
Strong senior-stakeholder management and executive reporting/presentation skills including negotiation and facilitation; able to influence without direct authority.
Able to operate effectively in a fast-paced environment with multiple competing priorities.

Mandatory Qualifications & Experience

8 years of overall technology/project delivery experience including medium-to-large complex technology initiatives.
5 years of Project Management / Delivery Management experience in large enterprise environments.
4 years of hands-on Agile delivery experience across Scrum Kanban or hybrid models.
Demonstrated delivery experience in banking payments financial services capital markets insurance or other highly regulated environments.
Proven leadership of complex cross-functional initiatives involving multiple teams and stakeholders; strong SDLC and enterprise delivery knowledge.
Hands-on experience managing scope schedule milestones budgets resources risks issues dependencies RAID production releases implementations change management and operational readiness.
Experience working with governance/control functions including Architecture Cybersecurity Risk Compliance Infrastructure and Operations.
Strong senior-stakeholder management and executive reporting/presentation skills including negotiation and facilitation; able to influence without direct authority.
Able to operate effectively in a fast-paced environment with multiple competing priorities.

Preferred Qualifications

Experience with a major Canadian bank payments organization financial institution or financial-services technology provider.
Experience delivering payments digital banking transaction processing financial platforms or other business-critical financial systems.
Experience coordinating application infrastructure cloud security data and integration workstreams; understanding of APIs microservices cloud DevOps/CI/CD data platforms and enterprise integration.
Experience with regulatory audit cybersecurity privacy operational-risk requirements; third-party vendor/technology-partner management.
Experience with large-scale transformation/modernization programs and enterprise PMO or portfolio-management environments.

Tools Education & Certifications

Core tools:Jira and/or Azure DevOps Confluence ServiceNow Microsoft Project or equivalent Excel PowerPoint Teams SharePoint.

Advantage: Power BI or similar dashboards Agile delivery dashboards portfolio-management tools and DevOps/CI/CD environments.

Education: Bachelors degree in Computer Science IT Engineering Business Administration Finance or related discipline or equivalent professional experience.

Preferred certifications:PMP PMI-ACP CSM PSM SAFe Agilist / SAFe Scrum Master PRINCE2 ITIL Foundation or higher.

Working Conditions

Location: Greater Toronto Area.
Work model: Hybrid minimum three days per week in office.
Schedule: Standard eight-hour workday; occasional after-hours evening or weekend work may be required based on project or operational needs.
Travel: No travel required.

Security & Compliance Requirements

Must be eligible to obtain and maintain Government of Canada Protected B Security Clearance.
Must adhere to all client security operational and compliance policies.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $75000$125000. This role is an existing vacancy

#LI-AB19

• Agile
• English
• Problem Management
• Project Management
• Stakeholder management
• Banking
• ITIL Service Manager

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