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Administrative Assistant


Job Location:

East York - Canada

Monthly Salary: $ 28 - 31
Posted: 30 August 2026 (19 days ago)
Application Deadline: 27 November 2026
Vacancies: 1 Vacancy

Job Summary

About Red Door: Red Door is a not-for-profit organization. The mission of the Red Door Shelter is to end homelessness for each family that comes through our doors by providing safe temporary refuge and critical services to support them in healing rebuilding their lives and integrating back into a community. At Red Door we strive for quality care advocacy collaboration integrity and accountability.

Position Summary:
The Administrative Assistant provides comprehensive administrative and operational support to Red Door Family Shelters administration in a client-centred and trauma-informed environment. This role serves as a key point of contact for visitors clients and callers ensuring all interactions are handled with professionalism discretion and sensitivity. Through this work the position contributes to a safe welcoming and well-functioning organizational environment for clients staff and external partners.

Key Responsibilities:
Reception and Front-Line Service

  • Greet visitors verify appointments and notify the appropriate staff of guest arrivals.
  • Daily client engagement sign-in & sign-out of clients throughout the day.
  • Responding to telephone email and in-person inquiries with accurate information and appropriate referrals.
  • TTC & pettycash dispensing monitoring of security camera.
  • Maintain reception waiting areas and multipurpose rooms in a professional and welcoming condition.
  • Present a positive and professional image of the organization to all visitors suppliers and callers.
  • Manage all inbound and outbound mail including priority post packages courier services and correspondence coordination.
  • Receive inventory and distribute in-kind donations delivered to the Administrative Office.
  • Prepare and type correspondence forms reports and memos as required.
  • Receive and distribute all forms of paper correspondence.
  • Organize maintain and coordinate office records and files in their proper locations using standardized methods and procedures.
  • Maintain filing systems and primary databases.
  • Take meeting notes and distribute site communications and updates.
  • Gather designated timesheets
Office Operations and Facilities

  • Coordinate office supply ordering and inventory management for the Administrative Office.
  • Monitor and maintain storage areas ensuring organization and accessibility.
  • Coordinate building maintenance issues with the appropriate internal contacts and service providers.
  • Provide first-level technology support for office equipment including printers photocopiers scanners and label printers.
  • Troubleshoot equipment issues and coordinate with the IT Administrator vendors or service providers as needed.
  • Finance and Vendor Coordination
  • Process invoices by tracking preparing for payment approval and coordinating signatures.
  • Maintain vendor relationships and act as a point of contact for routine vendor inquiries.
  • Perform other duties as assigned to support organizational operations.
Required Knowledge Skills & Experience:

  • High school diploma GED or an acceptable combination of education and experience.
  • Six months of professional experience working in a similar capacity is preferable.
  • Superior telephone manners and professional interpersonal skills.
  • Strong customer service orientation.
  • Ability to lift 35-40 lbs using proper lifting techniques.
  • Strong knowledge of general office procedures.
  • Proficient skills in Microsoft Office Suite (Word Excel Outlook PowerPoint).
  • Able to write simple correspondence including memos letters etc.
  • Ability to prioritize multiple responsibilities including answering phones greeting visitors managing calendars scheduling meetings and coordinating supplies.
  • Flexibility to adjust to changing work needs and demandsKnowledge of supplies equipment and services ordering and inventory control of these items.
  • Ability to maintain filing systems and primary databases.
  • Strong organization and time management skills.

Employment Type: Full-Time Contract (6 months)
Hours of Work: 35 hours per week


  • Monday to Friday: 8:00 am to 4:00 pm

Compensation: $28.71 - $31.37 per hour

We thank all applicants. However only those selected for an interview will be contacted.
NO PHONE CALLS PLEASE.

The Red Door is an equal opportunity agency that welcomes applications from all interested individuals. We particularly encourage those with lived experiences and affinities that align with our clients as this allows us to effectively represent their interests. We also strongly invite women-identifying individuals members of the 2SLGBTQ community Black Indigenous and people of colour newcomers to Canada and individuals with disabilities to apply.
Please note that our main office and our Violence Against Women shelter are not fully wheelchair accessible.

Required Experience:

Junior IC


About Company

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For over 30 years the Red Door Family Shelter has been providing emergency housing and support services to women escaping domestic violence, to refugees, and to families experiencing a housing crisis in the Greater Toronto Area. Each year the Red Door helps over 500 families heal and ... View more

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