Accounts Receivables and Accounts Payable Manager

RoleOverview

The Accounts Receivables and Payables Manager is responsible for leading and developing the Companys AR/AP teams across Canada and the U.S.

This role owns end-to-end AR and AP performance including collections cash application vendor payment processing reporting and controls while driving process improvement and automation initiatives that scale the teams efficiency and accuracy.

KeyResponsibilities

TeamLeadership&PeopleManagement

• Managementoranddevelopateamof11ARandAPteammembers.

• Setindividualandteamperformancegoals;conductregularone-on-onesperformancereviewsandcoaching.

• OverseehiringonboardingandtrainingfortheAR/APteamasitgrows.

• EstablishclearaccountabilityfordailyweeklyandmonthlyARandAPdeliverablesacrosstheteam.

• Fosteracollaborativecustomer-focusedandaccountableteamculture.

Reporting&KPIs

• DevelopandmonitoragedARandagedAPreportingensuringaccuracyandtimelydistributiontostakeholders.

• DesignandmaintainaKPIframeworkfortheteamincludingcollectionseffectivenessoutboundcallandemail
  volume/qualityDSODPOdisputeresolutiontimelinesandpaymentprocessingaccuracy.

• ReportonteamandindividualperformanceagainstKPIstoseniorfinanceleadershiponaregularcadence.

• UsereportingandKPItrendstoidentifyriskareas(-riskaccounts)anddrivecorrectiveaction.

• Supportonnetworkingcapitaloptimization.

AROversight&Collections

• OverseeaccountsreceivableagingcashapplicationandcollectionsactivityacrosstheCanadaandUSARteams.

• Ensuretimelyfollow-uponpast-dueaccountsandeffectiveescalationofhigh-riskordisputedaccounts.

• PartnerwithSalesandCustomerServicetoresolvecustomerdisputesandalignoncreditandbillingterms.

• Liaisewithexternalcollectionsagencieswhererequired.

APOversight

• OverseeaccountspayableprocessingvendorpaymentcyclesandagedAPreporting.

• LeadtheevaluationselectionandimplementationofanAPtrackingandapprovalssoftwaresolutionto
  replace/enhancecurrentmanualprocesses.

• Ensureappropriateapprovalworkflowssegregationofdutiesandinternalcontrolsaremaintainedovervendor
  payments.

• Actastheprimaryescalationpointforsupplierpaymentdiscrepancies.

Automation&SystemsImprovement

• PartnerwithITtodesignandimplementAI-drivenautomationforARcashpostingandARcollectionsworkflows(
  dunning/collectionsoutreach).

• Identify and lead technology and process improvement initiatives across both AR and AP functions to reduce manual effort and improve accuracy and cycle time.

• SupportsystemevaluationstestingandrolloutfornewAR/APtoolsincludingtheAPapprovalssoftwareandanyERP-relatedenhancements.

SOPsControls&Compliance

• DevelopupdateandmaintainSOPsacrossARandAPfunctionsensuringprocessesaredocumentedconsistent andscalable.

• Ensure compliance with internal controls company policies and applicable accounting standards across both AR and AP including appropriate GL coding

• Support month-end and year-end closing activities related to AR/AP ensuring accurate and timely financial reporting including the reconciliation of sub-ledgers to the GL.

• Supportinternalandexternalauditsbypreparingandprovidingrequireddocumentation.

• Maintainaccuraterecordsofcustomer/vendoraccountstructuresownershipandpaymenttermstoensureproper
  invoicingcollectionsanddisbursements.

IdealCandidate

• Atleast5yearsexperienceinaccountsreceivableand/oraccountspayableincludingpriorexperienceleadingor
  supervisingateam.

• Demonstratedexperiencemanagingteamsacrossmultiplelocations/regions(CanadaandUSexperienceanasset).

• StrongtrackrecordofdevelopingandreportingonKPIsandperformancemetricsforafinanceoperationsteam.

• Experienceleadingorsupportingsystemimplementationsautomationinitiativesorprocessimprovementprojects
  (AI/automationexperienceanasset).

• FamiliarwithSOPdevelopmentprocessdocumentationandinternalcontrols.

• Excellentverbalandwrittencommunicationskills;comfortablepresentingreportingandperformanceupdatesto
  seniorleadership.

• AdvancedMSExcelskills.

• PreviousexperiencewithAcumaticaERPanassetbutnotrequired.

• Generalaccountingknowledgerequired;formalaccountingeducationordesignationanasset.

• Strongorganizationalandtimemanagementskillswiththeabilitytomanagecompetingprioritiesacrosstwo
  functionsandtwocountries.

Why Join Frontier Dental

• High-impact role with real ownership

• Collaborative HR team and supportive leadership

• Opportunity to help build and scale talent programs

• A fun focused and execution-driven environment

We are proud to have been certified and awarded the following:

• Great Place to Work for four consecutive years.

• The Best Workplaces in 2021.

• Finalist for Fastest Growing Company 2021 and Startup Business of the Year 2021 by CanadianSME.

• Excellence in Customer Service 2023.

Learn more about what its like to work at Frontier Dental Supply Inc. from our very own employees on our Glassdoor page.

Were rooting for you! We thank all candidates for taking the time to apply. However only those candidates selected to move forward in our recruitment process will be contacted.

Here at Frontier Dental we are a diverse team that nurtures an inclusive environment. We attribute our growth significantly to our ability to learn from one anothers perspectives. Frontier Dental values the unique skills and experiences of each of our candidates; recognizing that each prospective team member contributes to our efforts in building a diverse and inclusive place to work. We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process please notify us and we will work with you to meet your accessibility needs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

Frontier Dental uses artificial intelligence and automated screening tools to assist in reviewing applications. These tools support our recruitment process but do not replace human decision-making. Questions regarding our recruitment process may be directed to

Required Experience:

Manager