Accounts Manager

Opportunity: Accounts Manager

About the Company

kg&a is a well-established Canadian consulting firm specializing in strategic communications and advisory services. The organization works with a diverse portfolio of clients to develop strategies manage complex projects and build strong relationships with key stakeholders.

With a reputation for excellence innovation and collaborative problem-solving the firm provides employees with the opportunity to work on impactful initiatives while developing professionally in a supportive and high-performing environment. The organization values strategic thinking accountability and a commitment to delivering exceptional results for its clients.

Position Summary

The Accounts Manager supports the delivery of integrated communications programs by coordinating projects managing day-to-day client activities and contributing to the successful execution of account strategies. This role serves as a key client contact ensuring work is delivered on time on budget and to a high standard while building strong relationships with clients and internal teams. The Manager contributes to account growth opportunities and continues to develop strategic communications expertise through increasingly complex client work.

• Serve as a day-to-day client contact responding to requests providing updates and ensuring work progresses efficiently.
• Build strong working relationships with clients and internal stakeholders through responsiveness professionalism and reliability.
• Support senior team members in delivering strategic communications counsel and recommendations.
• Prepare presentations reports and other media materials that support account objectives.
• Conduct research benchmarking environmental scanning and analysis to support strategic recommendations.
• Draft and refine communications materials including stakeholder messaging press releases web content social content briefing materials and reports.
• Successfully pitch ideas to clients and media.
• Monitor media industry stakeholder and policy developments that may affect client programs.
• Contribute to the successful execution of communications initiatives by ensuring deliverables are aligned with objectives timelines and quality standards.
• Coordinate internal and external workflows across account teams and specialist functions.
• Maintain project plans schedules status reports and documentation.
• Monitor timelines and deliverables escalating issues and risks when appropriate.
• Help ensure projects remain organized efficient and aligned to client expectations and hours.
• Identify opportunities to enhance client programs and bring ideas forward to senior team members.
• Support proposal development pitch materials and business development activities.
• Assist with reporting and measurement activities that demonstrate value and client impact.
• Contribute to client retention through strong service delivery and proactive support.

• Bachelors degree in communications Public Relations Marketing Business or a related field.
• 46 years of progressive experience in a communications public relations stakeholder engagement or agency account management.
• Demonstrated ability to manage multiple client projects and coordinate cross-functional teams.
• Experience managing multiple client projects and supporting strategic planning efforts.
• Demonstrated experience producing communications materials and coordinating campaign deliverables.
• Strong written and verbal communication skills with excellent attention to detail.
• Solid understanding of integrated communications digital engagement media relations and stakeholder communications.
• Strong project management organizational and multitasking skills.
• Ability to build effective relationships with clients and team members.
• Comfort working in fast-paced deadline-driven environments.
• Proficiency with project management tools MS Office/Google Workspace and digital communication platforms.
• Proactive resourceful and solutions focused.
• Strong sense of accountability and professionalism.
• Collaborative team player with a positive attitude.
• Eager to learn grow and take on increasing leadership responsibility.

Workplace Requirements and Conditions:

• Hybrid three (3) days per week in office
• Located in downtown Toronto

To Apply:

Interested and qualified candidates are invited to forward by email a letter of application and a résumé to do not utilize Artificial Intelligence (AI) in the screening assessment or selection of applicants.