Account Manager Toronto

• Travel throughout assigned territory to call on existing and prospective customers to solicit business explain the services of the company to the client using consultative selling techniques - 60%
• Telemarket existing and prospective customers to solicit business - 10%
• Follow up with all customers regarding rate requests rate renewals service failures and other concerns - 15%
• Effective use and maintenance of the company CRM (Sugar) to ensure all database records are up to date complete and previous weekly activities are documented prior to the start of the new week - 10%.
• Prepare reports of business transactions for corporate internal use ie. new business lost business
• accounts at risk accounts lost questionnaires sales leads etc. - 5%
• Recommend ways to improve service to customers including the use of the website and related
• efficiency tools quality of bills of lading packaging and reducing claims
• Recommend ways to improve efficiency and effectiveness of the sales process
• Other duties may be assigned such as driver route ride-along overnight travel for Regional Sales meetings and industry conferences and trade shows.
• Secure a minimum of 80% of the New Business target set by the RSM. This is made up of net new and share of expanded business. This is an essential part of the job in order to keep the territory in good financial shape.
• Your presence in the terminal is essential to building a strong foundation with the operational staff (dispatch drivers admin staff and Terminal Managers)

Qualifications :

• Must be computer literate
• Good communication skills including proficiency at listening selling (persuasion) problem solving consultative selling techniques etc.
• Strong negotiation skills
• Competent math skills i.e. cubing calculation of rates etc.
• Proficient with geography
• Must be flexible as job requires being able to deal effectively with changing circumstances customer demands last-minute requests deadlines and daily stress
• Organizational and time management skills
• Sales experience is an asset as is industry knowledge

Additional Information :

What do we offer to you 

• Competitive wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Opportunities for growth and advancement

Remote Work :

No

Employment Type :

Full-time