2627-135 Learning Commons Assistant – Test Centre Administrator (TS8) Cumberland Campus

Reporting on-campus to the Manager of Student Services and functionally to the Manager of Libraries and Learning Commons you will support the delivery of services by:

• Administering tests through the Testing Centre. This includes coordinating and scheduling tests communicating with students and faculty and test invigilation. NSCC Testing Centres provide both internal and external testing.
• Supporting accessibility by providing accommodated testing and providing support for assistive technology.
• Providing learning support services on-campus such as by providing support for notetaking study strategies time management and digital literacy to individuals and groups.
• Supporting continuous service improvement by collecting analyzing and reporting on service delivery data.
• Supporting the success of campus events activities and initiatives such as orientations and convocation.
• This position may require some Saturday and evening hours.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in an area related to Adult Education Educational Technology Administrative and Business Services Social Services or Library Technician.

• You have a minimum of two (2) years (full-time equivalent) of recent and related occupational experience.

• Experience working in a post-secondary institution or with adult learners.

• Experience troubleshooting computer hardware software printers and photocopiers.

• Experience working in a test environment would be considered an asset.

• Experience working with students with disabilities would be considered an asset.

• Experience supporting/providing service to students in post-secondary including supporting students with assistive technology would be considered an asset.

• You are familiar with and comfortable using computer applications such as Microsoft Office Suite e-mail and Office 365 with strong demonstrated experience with assistive technology e.g. text-to-speech software accessibility features in desktop and web applications and equipment.

• Strong demonstrated computer literacy skills including Microsoft Office Suite Microsoft Teams Brightspace EnCampus Pearson Vue and PeopleSoft.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.

• First Aid and mental health and wellness training would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity diversity inclusion accessibility and anti-racism.

• You possess excellent interpersonal skills and are able to interact at all levels of an organization.

• You are known for your superior customer service skills and can create a relationship of trust beyond immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• You have specific technical occupational knowledge and skill in educational and assistive technology programs library services and/or invigilating tests.

• You are known for your problem solving and critical thinking skills.

• Understanding of adult learning and student development principles.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to booking tests and scheduling appointments.

• You have proven records and information management skills and abilities related to service delivery data.

• You demonstrate a strong commitment to confidentiality professionalism excellence teamwork and supporting student success.

• You have a proven ability and time management skills to work in a fast-paced environment that requires accuracy and attention to detail.

• You are dedicated to life-long learning.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Mikmaq Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

NSCC is organized into six campus regions and one stand-alone campus. Each region and stand-alone campus is led by a designated Principal and regional management team which supports NSCCs commitment to accessible high-quality education across the province.

• Eastern Region: Includes Pictou Campus Strait Area Campus and Wagmatcook Learning Centre
• Northern Region: Includes Truro Campus Cumberland Campus and Amherst Learning Centre
• Metro Region: Includes Akerley Campus and IT Campus
• Southwest Region: Includes Lunenburg Shelburne Burridge Campuses and Digby Learning Centre
• Valley Region: Includes Kingstec Campus Annapolis Valley Campus and the Centre of Geographic Sciences (COGS)
• Sydney Waterfront and eCampus Region: Includes Sydney Waterfront Campus and eCampus

Stand-Alone Campus:

• Ivany Campus

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Nikki Berrigan HR & Talent Consultant at emailprotected. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately we cannot accept late or paper applications.