2027 Graduate Program Customer Experience

Join Bells Customer Experience program and accelerate your career in a collaborative and innovative environment. Through a combination of formal training experiential learning and hands-on project work youll develop the skills and experience needed to thrive in your role and contribute to impactful initiatives that shape Bells products services and solutions. Youll refine your analytical project management and communication skills while learning from experienced leaders receiving mentorship from Bells Executive Team and #TeamBell professionals and building meaningful connections with industry experts fellow graduates and our extensive alumni network to support your long-term career growth.

As a graduate in Bells Customer Experience Graduate Program youll participate in an accelerated rotational experience designed to provide exposure across multiple areas of the business. Over up to 18 months youll work on high-impact initiatives that improve customer experiences optimize operations and support Bells strategic priorities while exploring a variety of career paths within the organization.

• Participate in rotational assignments across areas such as operations strategic planning customer experience process optimization digitization project/product/program management and data analytics.
• Analyze business and operational data to identify trends generate insights and support decision-making.
• Contribute to projects that improve processes enhance customer experiences and drive operational efficiency.
• Support the development and implementation of tools solutions and initiatives that deliver business value.
• Partner with cross-functional teams to solve business challenges and execute strategic priorities.
• Assist with planning managing and delivering projects from concept through implementation.

Were looking for curious analytical and motivated graduates who are excited to solve complex business challenges use data to drive decisions and contribute to improving customer experiences across Bell.

• Strong analytical and strategic thinking skills with the ability to synthesize information from multiple sources and translate insights into actionable recommendations.
• Interest in customer experience operations strategic planning process improvement and digital transformation.
• Foundational experience working with data and analytics to identify patterns trends opportunities and business insights.
• Familiarity with data tools technologies or programming languages such as SQL SAS MicroStrategy Java Kotlin Objective-C or a strong willingness to learn.
• Familiar with project and program management methodologies frameworks and tools including Agile PMP and related practices.
• Working knowledge of Lean and Agile concepts process improvement methodologies such as Lean Six Sigma and tools such as Jira Kanban RPA and AI-enabled platforms.
• Demonstrated ability to manage multiple priorities navigate ambiguity and deliver results in a fast-paced environment.
• Proven initiative and leadership through academic extracurricular volunteer athletic or professional experiences.
• Proficiency with Microsoft Office applications including Excel PowerPoint Word and Outlook.

Our application process is designed to be straightforward so you can show us who you are and we can easily identify your #TeamBell potential.

1. Review our programs and apply to a maximum of three roles.
2. Complete your video interview within 72 hours.
3. If selected youll be invited to complete a phone interview or assessment.
4. Successful candidates will then be invited to a virtual panel interview.

Get started by clicking Apply on this page. Submit your resume and most recent transcript (unofficial transcripts accepted) to be considered. Offers will be made on an ongoing basis from September 2026 to November 2026 or until all positions have been filled.

Please apply directly online to be considered for this role. Applications submitted by email will not be accepted.