Head of Customer Experience Jobs in Canada

The Manager of Customer Experience must have a proficient background in Customer Service and Shipping with the abilities to bring departments together and report on data collected through surveys group sessions and personal engagements and connections. They will need to facilitate the creation of ac...

As Marqetas CX Manager you will be at the forefront of transforming customer experience into a competitive advantage. This role puts you in the drivers seat to revolutionize how we deliver exceptional client and cardholder experiences by orchestrating end-to-end journeys that also support our busine...

Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers through the st...

161 Bay Street (93021) Canada TorontoToronto OntarioPrincipal Associate Customer Experience (CX) InsightsAbout Capital One Canada.For 30 years weve been on a mission to change banking for good and build relationships by making credit accessible simple intuitive and rewarding. We want to help Canadia...

About the RoleWe are seeking an experienced and emotionally intelligent Escalation Tier 2 Support Specialist to manage high-risk complex and sensitive member cases via phone and email channels. This role serves as a second-level escalation point and requires excellent verbal and written communicatio...

161 Bay Street (93021) Canada TorontoToronto OntarioPrincipal Associate Customer Experience (CX) InsightsAbout Capital One Canada.For 30 years weve been on a mission to change banking for good and build relationships by making credit accessible simple intuitive and rewarding. We want to help Canadia...

What Youll DoYoull be the main coordination point between clients internal teams and field service staff.Support & CoordinationRespond to client requests and manage support cases (warranty and non-warranty)Coordinate with Sales Customer Service and Finance to resolve issuesManage end-to-end complain...

As a Customer Experience Specialist at VentionYou will provide first class customer support. Your primary mission is to ensure customer satisfaction. You will track all points of customer engagement address customer queries and identify ways to improve our customer services. We are looking for a tec...

Work Location:Mascouche Quebec CanadaHours:18.75Line of Business:Personal & Commercial BankingPay Details:2250 $/$22.50 - 2833 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of...

DescriptionABOUT USAlmost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different...

Work Location:Saint-Laurent Quebec CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:2250$/$22.50 - 2833$/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of...

Were looking for a Customer Experience Representative to join our dynamic team in Peterborough this role youll be the heart of our customer interactions creating meaningful connections and delivering exceptional service that leaves a lasting impression. Youll combine genuine empathy with efficient...

WHAT YOULL DO: Looking to take your first step into leadership or grow your retail experience Coles is hiring a Customer Experience Leader (CEL) to support our Whitehorse store on a parttime hourly basis.This role is ideal for someone who enjoys leading by example supporting a team and creating a we...

Requisition ID: 249827Join a purpose driven winning team committed to results in an inclusive and high-performing culture.About the role As a Customer Experience Associate you are the face character and heart of our branches. Scotiabank is a place where we put our customers first and our priority is...

Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers through the st...

Work Location:Bois-des-Filion Quebec CanadaHours:18.75Line of Business:Personal & Commercial BankingPay Details:2250$/$22.50 - 2833$/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining feature...

Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers through the st...

WHAT YOULL DO: The Customer Experience Leader (CEL) is a member of the Stores Leadership Team and is responsible for leading and executing work that contributes to the Stores operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded fro...

Work Location:Montréal Quebec CanadaHours:26.25Line of Business:Personal & Commercial BankingPay Details:2250 $/$22.50 - 2833 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of...

Work Location:Sainte-Foy Quebec CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:2250 $/$22.50 - 2833 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of t...