Customer Support Team Lead Jobs in Cambodia

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Event Planning and Coordination: Assist in the planning and execution of the internal & external events in the company.Logistical Support: Participate in the setup and breakdown of events ensuring all materials are prepared and organized and the office stock. Administrative Duties: Perform clerical...

Support vendor quality checks during onboarding to ensure compliance with standardsAssist in menu quality improvements and other monthly ad-hoc projectsProvide bi-weekly observations and insights for project improvementCollaborate with cross-department teams and Central OpsSupport Vendor onboarding...

About goFLUENTFor over 24 years goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology content and human interaction available globally on any device.Today L&D leaders of over 1000 international corporations in 100 countries trust goFLUENTs...

Post invoices accurately on a daily basis.Prepare and issue invoices to customers according to daily weekly and monthly schedules.Collect payments from customer sites and process deposits/clearance with the bank.Reconcile and clear daily Accounts Receivable (AR) postings in the system.Perform daily...

Get to Know the TeamWe are constantly exploring 0 to 1 opportunities to expand our ecosystem. We are looking for an intern to join the Special Projects team. Your role is to take experimental business concepts and turn them into operational reality. Get to Know the RoleYour First Assignment: Project...

Get to Know the TeamGrabAds is Grabs integrated advertising platform helping brands connect with consumers across GrabFood GrabMart Mobility and the Grab ecosystem. As GrabAds Cambodia scales we are investing early in future strategic commercial leaders work with clients and grow with the business. ...

Industry: TransportationsJob Summary The Customer Support Supervisor is responsible for leading the technical support team ensuring high-quality technical assistance rapid bug/issue resolution and seamless coordination with Engineering IT and Product teams. This role focuses on the functional succe...

The International Team Leader / Water Resources Specialist will support Sheladias project team and Client (Ministry of Water Resources and Meteorology - MOWRAM) on an upcoming AIIB funded opportunity in Cambodia. The individual will provide overall leadership technical direction and quality assuranc...