Quality Analyst Jobs in Sofia
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Quality Analyst (client Exposure)
Sutherland
Sofia - Bulgaria
Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectationsKeep m...
Team Manager- Escalations
Sutherland
Sofia - Bulgaria
As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer are also expected to:- Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations- Produce solid and effective...
