Technical Support Specialist with English (Non-Voice) – AR Glasses, LateNight shifts
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the role:
We are looking for a motivated Technical Support Specialist to provide assistance for innovative AR (Augmented Reality) glasses. This is a non-voice role meaning all communication is handled via chat and emailno phone support required.
- Location: Fully Remote
- Schedule: Late & Night Shifts (6:00 PM 2:00 AM / 9:00 PM 5:00 AM EET)
- Working Days: Monday to Sunday (rotational schedule)
Key Responsibilities:
- Provide technical support to customers via chat and email
- Troubleshoot issues related to AR glasses and associated software
- Deliver clear accurate and timely solutions
- Maintain a high level of customer satisfaction
- Collaborate with team members to resolve complex cases
Qualifications :
Requirements
- Fluent English (C1 level) both written and verbal
- Previous experience in customer support or technical support is a strong advantage
- Strong problem-solving and communication skills
- Ability to work effectively in a team-oriented environment
- Comfortable working late and night shifts
Additional Information :
What We Offer
- Fully remote work environment
- Opportunity to work with cutting-edge AR technology
- Supportive and collaborative team culture
- Career development opportunities
- Competitive salary and performance-based bonuses
- Additional health insurance
- Food vouchers
If youre passionate about technology and enjoy helping others wed love to hear from you!
Remote Work :
No
Employment Type :
Full-time
About Company
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