Supply Chain specialist

Deliver best practice customer service through a combination of operational excellence and customer centricity initiatives. Drive excellence in supply chain together with other functions in the market.

The Job entails cross-functional interaction between Sales SC Planning and Distributor to continuously improve our processes and KPIs.

What are we looking for

• Bachelors degree
• Prior experience in supply chain roles is considered an asset
• Excellent knowledge of English and Bulgarian language
• Good communication skills customer oriented problem solving action oriented strong planning and prioritizing skills;
• Experience using SAP / Atlas is preferable as well as office productivity software (Microsoft Outlook Excel PowerPoint etc.)

What will be your key responsibilities

• Professional and service-oriented communication with customers
• Efficient and timely execution of the order to cash process with different customer setups
• Preparing and processing of all credit and debit notes in accordance with established processes
• Communication and alignment on tasks with finance and other stakeholders related to period-end and year-end process
• Accurate and timely reporting on common KPIs -> casefill; invoice accuracy; perfect order etc. and preparation of deep-dives and action plans to improve unsatisfactory performance
• Contribution to the maintenance of master data by reflecting local-market status and ensuring quick correction of errors
• Attend logistics functional and cross-functional meetings with the purpose to drive performance and efficiency
• Documentation and updating of processes to establish a comprehensive repository of all CS activities in the market
• Training and execution of all processes related to quality -> hold notes; primp product destructions etc.
• Support in warehouse audits; stock counts; financial audits logistics audits and other
• Lead and support roles on smaller CS-scope projects such as EDI implementations; item-master roll-outs; hands-free reporting and other

What can you expect from Mars
Work with diverse and talented Associates all guided by the Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
A strong focus on learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.