Polish Speaking Healthcare Technology Support Specialist

Are you fluent in Polish tech-savvy and passionate about supporting cutting-edge medical and digital health solutions We are seeking a Polish Speaking Healthcare Technology Support Specialist to join our specialized care this role you will assist healthcare professionals clinics and end-users in Poland with digital health platforms medical software queries and technical equipment assistance.
This role features remote training followed by 1 week of on-site nesting at our modern office in Varna after which you will transition to a full work-from-home (WFH) model based in Bulgaria.

• Language Skills: Native or near-native fluency (C1/C2) in Polish alongside strong professional command of written and spoken English (B2 or higher).
  
• Legal Status: Must be an EU citizen or possess a valid unrestricted work permit for Bulgaria.
  
• Location & Mobility: Based in Bulgaria with a dedicated quiet home workspace and high-speed internet plus the willingness to complete 1 week of on-site nesting in Varna following your remote training.
  
• Skills: High empathy patient-centric mindset strong technical troubleshooting abilities and clear communication skills.
  
• Experience: Previous experience in healthcare support medical device assistance technical support or customer service is a plus though comprehensive paid training is provided.
  

• Provide technical and operational assistance to Polish-speaking users and healthcare providers via phone email and digital tickets.
  
• Troubleshoot health-tech software patient portal access account configurations and connected medical device features.
  
• Guide users step-by-step through platform navigation and standard technical resolutions with patience and accuracy.
  
• Escalate complex technical bugs or urgent health-tech issues to senior systems engineers and product teams.
  
• Log all interactions resolutions and system diagnostics accurately within the internal CRM system.
  

• Relocation Package:flight reimbursement to Bulgaria
  
• Work-From-Home Flexibility: Enjoy a permanent WFH setup in Bulgaria after completing your initial remote training and 1-week Varna nesting phase.
  
• Tech Hardware Provided: Complete equipment package (laptop extra monitors headset and secure tech tools) delivered straight to your home.
  
• Competitive Package: Attractive base salary supplemented by monthly performance bonuses and food vouchers.
  
• Comprehensive Benefits: Premium private medical and dental insurance (including health-tech perks) employee assistance programs and multi-sport card subsidies.
  
• Paid Onboarding: In-depth fully paid training on digital healthcare software and medical data privacy standards with clear pathways for career progression.
  

If you are eager to combine your Polish language skills with a meaningful career in healthcare technology we would love to review your background! Take the next step today by submitting your CV in English and help us advance digital healthcare support together!