Junior German Speaking Customer Support
Job Location:
Monthly Salary:
Posted on:
17 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Overview
Join our dynamic team as a Customer Support Representative providing high-quality support primarily via email and chat (90-95%) with occasional inbound phone assistance (5-10%). Youll handle customer inquiries resolve issues and ensure a seamless customer experience.
Training: 2 weeks of initial training followed by a 2-week nesting period.
Key Responsibilities
- Respond to customer inquiries via email chat and phone with professionalism and empathy.
- Troubleshoot issues and provide accurate solutions promptly.
- Collaborate with team members to enhance the customer support process.
- Maintain a high level of accuracy and attention to detail in all customer interactions.
Compensation & Benefits
- Relocation Support:
- Travel reimbursement up to 490 BGN after 6 months (with travel documents)
- Salary advance of 1056 BGN net available upon request
- Hotel stay arranged upon arrival with cancellation requirements
- Additional Benefits:
- Monthly transportation/internet allowance of 50 BGN net
- Special bonuses for life events (marriage birth/adoption of a child university graduation) 500 BGN
- Medical and dental insurance life insurance
- Co-financed Multisport card
- Employee discounts on various goods and services
