German-Speaking Customer Service – Varna, Bulgaria

German-speaking role in Bulgaria (remote). 1280 per month (gross). Relocation support included.

• Location: Bulgaria (remote)
• Work model: Remote (after training/probation)
• Languages: German
• Salary: 1280 per month (gross)
• Start: 26 Oct
• Relocation: supported details below

• 2000 Signing Bonus
• Private Health Cover
• Meal Allowance
• Work From Home
• Gym Membership

Customer Service Advisor role with a confidential international telecommunications company supporting German-speaking customers with technical and billing issues complaints and product enquiries via voice and email with sales and cross-sell opportunities.

• Customer Service Advisor role with a confidential international telecommunications company supporting German-speaking customers with technical and billing issues complaints and product enquiries via voice and email with sales and cross-sell opportunities. Model: Remote (side note: we have a work from everywhere policy meaning that they can go home for some months and work from a different country and then they need to comeback sooner than 180 days.) Location: Varna Bulgaria Languages: German C1 English B1 Salary: 1280 gross/month performance bonus up to 10% of gross salary after 3 months based on KPI & sales bonus: No monthly limit average of 200/month Signing Bonus: 2000 gross (paid in 6 installments (300x5 500 first installment at end of training) Relocation: 260/month 3 months travel support Start: 14 September Operating Hours: Monday-Friday 09:00-19:00 Training Period: 4 weeks training (remote) and 1 week nesting (office) - Monday-Friday 9:00-18:00 IMPORTANT: though the role is remote from anywhere in BG - they need to spend one week in Varna office. HC: 2 For training period: We only provide the relocation package for candidates in Bulgaria in rare situations but we will provide transportation and accommodation for that week if necessary; candidates will receive more specific details during the training period.

• German C1 English B1
• High school diploma
• EU citizenship / right to work in Bulgaria
• Strong customer service and communication skills
• Comfortable handling technical and billing enquiries
• Willing to complete 4 weeks remote training 1 week office nesting
• Available to start 14 September
• Willing to support sales and cross-sell opportunities
• Able to work MondayFriday within 09:0019:00 rotational hours

1280 per month (gross)

Bulgaria applies a flat 10% income tax and living costs in Sofia Plovdiv and Varna run well below Western European levels the take-home goes considerably further than the headline figure suggests.

• Performance Bonus: Up to 10% of gross salary after 3 months Sales Bonus: Average 200/month no monthly limit Signing Bonus: 2000 gross (paid in 6 installments (300x5 500 first installment at end of training)
• Meal Allowancebased on the number of days worked in the month
• Health Insurance through Generali
• our client and/or Coolfit cards

• 260/month accommodation allowance 3 months travel support Note: Candidates must book their own flights and secure their own accommodation independently as we do not have a team in Bulgaria that can provide assistance with these matters

Bulgaria is one of the best-value moves in Europe right now city living at a fraction of Western European costs an established international community and a flat 10% income tax.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.