German Customer Support Advisor

The Bench


Job Location:

Sofia - Bulgaria

Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Join a high-performing customer support team supporting a premium Swiss telecom brand. This role is designed for candidates who want strong earning potential combined with stability and structured training.

Compensation Package

  • 102.25 monthly billing bonus
  • Uncapped performance bonus (top performers: 1000 monthly)
  • Signing bonus available
  • Paid training period (5 weeks)

Benefits

  • Relocation support provided
  • Private health insurance
  • Meal vouchers
  • Multisport membership fully covered
  • Hybrid work option after 4 months (performance-based)

Responsibilities

  • Inbound customer support in German
  • Handling billing and account queries
  • Supporting product-related requests
  • Identifying sales opportunities
  • Ensuring accurate customer record management

Requirements

  • German language: C1/C2 mandatory
  • English: B2 required
  • Shift flexibility

Growth Opportunities

Clear internal progression path into leadership training and sales coaching roles based on performance.

Join a high-performing customer support team supporting a premium Swiss telecom brand. This role is designed for candidates who want strong earning potential combined with stability and structured training. Compensation Package102.25 monthly billing bonusUncapped performance bonus (top performers: 1...