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Customer Advisor for Book Lovers with Polish and English

Sutherland


Job Location:

Sofia - Bulgaria

Monthly Salary: Not provided by the employer
Posted: 23 June 2026 (30+ days ago)
Application Deadline: 20 September 2026
Vacancies: 1 Vacancy

Job Summary

Your Responsibilities

  • Assist customers with inquiries related to audiobooks music and digital content
  • Provide friendly accurate and professional support
  • Resolve customer issues efficiently and ensure a positive customer experience
  • Represent the clients brand with excellence

Qualifications :

Requirements

  • Fluent Polish and English (B2C1)
  • Interest in books authors audiobooks or podcasts is an advantage
  • Strong communication and problem-solving skills
  • Well-organized customer-focused and eager to learn

Additional Information :

What We Offer

  • Fully remote position in Bulgaria
  • Working Hours: 10 am 7 pm (Monday Sunday) 
  • Competitive salary
  • Permanent employment contract
  • Extremely cool benefit of unlimited access to one of the biggest audio book libraries in the world
  • Additional health and life insurance
  • 21 days paid annual leave
  • Food vouchers
  • Paid training and coaching
  • Career growth opportunities within a global company
  • Supportive international work environment


Ready to Join Us

 

Love books audiobooks and great customer experiences Turn your passion into a career and help fellow book lovers discover their next favorite story.

 

Apply today and become part of our team!


Remote Work :

No


Employment Type :

Full-time


About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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