Back Office KYC Specialist with English
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Monthly Salary:
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Job Summary
Your Responsibilities
- Perform Know Your Customer (KYC) reviews in line with internal policies and regulatory requirements.
- Verify customer identity and supporting documentation.
- Analyze customer information to identify potential risks and inconsistencies.
- Investigate and resolve documentation discrepancies.
- Escalate high-risk or suspicious cases according to established procedures.
- Maintain accurate records and ensure all cases are completed within service level agreements.
- Work closely with internal stakeholders to support compliance and operational excellence
Qualifications :
What Were Looking For
- English proficiency at B2 level or higher (written and spoken).
- Excellent analytical and problem-solving skills.
- Strong attention to detail and ability to handle confidential information.
- Good organizational and time management skills.
- Ability to work efficiently in a fast-paced environment.
- Previous experience in KYC AML Compliance Banking Financial Services Risk or Customer Support is an advantage but not required.
- Good computer literacy and knowledge of Microsoft Office.
Working Hours
- Work from our office in Sofia.
- Rotational 8 hours shifts / 5 days per week
- Schedule: Monday to Sunday between 07:00 and 22:00.
What We Offer
- 1300 Euro base salary performance-based bonuses.
- Fully paid initial training.
- Additional health insurance.
- Food vouchers.
- Multisport card.
- Employee Assistance Program.
- Referral bonus program.
- Internal learning platform and continuous development opportunities.
- Career growth within a global organization.
Additional Information :
About Sutherland
Sutherland is a global leader in business and digital transformation. We partner with world-renowned brands to deliver exceptional customer and business outcomes through innovative technology AI-driven solutions and outstanding people. With more than 35 years of experience and operations across multiple countries we are committed to creating a workplace where our employees can grow develop and thrive.
If youre ready to start or continue your career in compliance within an international environment apply today and join the Sutherland team!
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
