IT Service Desk Jobs in Bulgaria

The Service Desk Analyst provides first-line support for Decision Analytics software applications and hosted solutions across EMEA clients during agreed service hours. You will be logging managing prioritising resolving and escalating incidents and service requests while ensuring communication and e...

About Akkodis:Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable...

The RoleAs an ITSM Specialist (Atlassian) you will be responsible for the administration optimisation and continual improvement of Fastmarkets IT Service Management platform with a primary focus on Atlassian Jira Service Management and its integrations across the wider Atlassian toolset.Reporting to...

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...

The RoleAs a Digital Workspace Specialist (L2) you will combine hands-on on-site support with being part of the global team responsible for ensuring a seamless experience for both internal colleagues and external customers. You will have two areas of responsibility; one coordinating the regional onb...

Job descriptionYoure the kind of person who likes order in chaos tickets logged clients informed nothing falling through the cracks.Join iO as our dedicated Service Desk Operations Specialist and become the operational backbone of our Shared Service Desk for digital client operations.What youll do:...

The RoleAs a Digital Workspace Specialist (L2) you will combine hands-on on-site support with being part of the global team responsible for ensuring a seamless experience for both internal colleagues and external customers. You will have two areas of responsibility; one coordinating the regional onb...

Job descriptionYoure the kind of person who likes order in chaos tickets logged clients informed nothing falling through the cracks.Join iO as our dedicated L1 Service Desk Support Specialist and become the operational backbone of our Shared Service Desk for digital client operations.What youll do:...

Job descriptionYoure the kind of person who likes order in chaos tickets logged clients informed nothing falling through the cracks.Join iO as our dedicated L1 Service Desk Engineer and become the operational backbone of our Shared Service Desk for digital client operations.What youll do: Act as si...

The RoleAs an ITSM Specialist (Atlassian) you will be responsible for the administration optimisation and continual improvement of Fastmarkets IT Service Management platform with a primary focus on Atlassian Jira Service Management and its integrations across the wider Atlassian toolset.Reporting to...

What youll do:The Senior IT Service Quality Analyst will support the Digital Workplace Enablement team by ensuring the highest standards of service quality across our service desk field support teams and other support functions. This role involves reviewing ticket quality identifying and implementin...