Team Leader Operations

Brillminds Global Private Limited

Full Time

Key ResponsibilitiesManage daily team operations attendance productivity and schedule adherence.Monitor KPIs including AHT CSAT FCR quality and SLA.Drive team performance through regular coaching and feedback.Monitor and control attrition absenteeism and shrinkage.Handle customer esca

Key ResponsibilitiesManage daily team operations attendance productivity and schedule adherence.Monitor KPIs including AHT CSAT FCR quality and SLA.Drive team performance through regular coaching and feedback.Monitor and control attrition absenteeism and shrinkage.Handle customer esca

Employer Active
posted 10 hours ago
Full Time
location Pune - India
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