Wholesales Account Manager

Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.

As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.

We operate with an AI-first mindset embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.

Lets build whats next together.

Overview

We are looking for a commercially driven Wholesales Account Manager to manage and grow a predefined portfolio of Tier 1 wholesales clients across LATAM.

This role is focused on revenue growth gross profit and margin performance within a fastpaced highvolume wholesales messaging environment. Clients operate with large volumes of international messaging traffic where pricing routes and volumes can change quickly.

Success in this position requires strong negotiation skills analytical thinking agility and the ability to build trusted client relationships.

This is a cross-country LATAM role within a regional squad structure.

Key Responsibilities

• Manage and grow a predefined portfolio of Tier 1 wholesales accounts across LATAM.
• Build and maintain trusted relationships with assigned clients to drive business growth.
• Act as the main commercial point of contact for clients.
• Lead commercial negotiations related to pricing routing strategies and volume-based agreements for international messaging traffic.
• Monitor messaging traffic volumes and pricing to protect and support revenue and margin performance.
• Meet and exceed quarterly targets with a strong focus on gross profit margin percentage revenue growth and cross-sell performance.
• Identify and execute cross-sell opportunities within assigned accounts.
• Understand clients structures and processes when selecting and implementing new solutions.
• Position Infobip against competitors within the wholesale messaging market.
• Coordinate with internal teams to meet client business expectations.
• Work closely with Customer Success for existing and future SaaS business.

What were looking for:

• Experience in B2B sales or account management.
• Strong commercial and negotiation skills.
• Strong analytical mindset with the ability to work with high volumes of data and numbers.
• Ability to operate with agility in a fastchanging environment.
• Strong relationship-building skills.
• Resilience in managing volume fluctuations and market dynamics.
• Advanced/Fluent English (mandatory).
• Spanish is a plus

Why youll love it here Financial rewards & recognition - A fair compensation aligned with your experience industry and market standards performance-driven bonuses regular reviews to support your growth and recognize your contributions and a culture that values your impact. Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours because great ideas happen everywhere - and not always between 9 and 5. ESOP (Employee Stock Ownership Plan)- As an Infobip employee youll have the opportunity to share in our companys success through stock options. Work-life balance and Well-being - We offer time off when you need it special leave days for lifes big moments and a flexible hybrid work model tailored to local regulations. Career mobility - Your career is a journey. With internal mobility upskilling and mentorship we help you shape your path. Professional development - Learning never stops. Onboarding mentorship and training programs help you grow - no matter where you start. International mobility- Ready to take your career global Explore short and long-term opportunities in our Hubs worldwide.While some benefits may vary by location our goal remains the same: to support your growth well-being and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.

All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.

Read more about our hiring process.