Technical Consultant L2
Job Summary
Technical Consultant
This position is hybrid model in our Berrini (Sao Paulo) unit.
Position Summary
The Technical Consultant provides consultancy and technical advice to the Customers.
He/She collects clarifies defines formalizes and delivers card product specification based on Customer requirements leading and coordinating all parts of the Thales organization from the Project launch up to the Customer Delivery managing projects (internal and external) through the entire life cycle in respect of cost time and quality requirements.
The Technical Consultant is responsible to manage the project (schedules requiments meetings follow ups) and product life cycle in order to improve the processes.
Key Areas of Responsibility
- Provide pre-Sales support as a complement to the Sales process including the analysis of the Customers requests in terms of Cards and Solutions (if relevant).
- Manage projects (internal and external) through the entire life cycle in respect of cost time risk impact and quality requirements.
- EMV knowledge.
- Understand the customer technical organisation.
- Provide Thales with market knowledge and competition.
- Act actively to understand the Customers technical needs and to identify the possible solutions based on Thales current product map.
- Inside the context of his/her accounts management the TC is in charge to define the Requirements Specifications for the Customers assigned to him/her:
- May be the technical interface for the customers;
- May be in charge of the project management for the card product or FPER;
- May do first level support for small businesses;
- May be in charge of coaching and supervising;
- May take part of the project implementation of solutions.
Minimum Qualifications
- Bachelor degree in Computer Science / Electronics / Engineering;
- Computer science background.
- Development Languages preferred.
- Project Manager and Process and analytical knowledge.
- English advanced.
If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!
What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:
- Elective Health and Dental plans.
- Retirement Savings Plan with a company contribution and a match.
- Company paid holidays vacation days and paid sick leave.
- Company provided Life Insurance.
Why Join Us
Say HI and learn more about working at Thales click here.
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At Thales we provide CAREERS and not only jobs. With Thales employing 80000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here apply now!Required Experience:
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About Company
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more