Strategic Partner Manager

If you are interested in this position please apply on Twitchs Career site Us:

Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.
Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to on LinkedInandX and discover the projects were solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.

About the Role

The Strategic Partner Manager (SPM) supports the ongoing success of creators across the Twitch Partner program and plays a vital role in bringing new creators into the ecosystem. This role spans Creator Recruitment Account Management and Community Engagement requiring a balance of analytical thinking and relationship management skills.

You can work in Sao Paulo Brazil.

You Will

Creator Recruitment
- Identify evaluate and reach out to high-potential creators who are new to Twitch or transitioning to livestreaming
- Guide creators through structured onboarding covering analytics audience development channel setup and monetization fundamentals support.
- Conduct stream reviews and support test-streaming to ensure smooth creator starts
- Maintain visibility in emerging creator communities across platforms (TikTok YouTube Instagram etc.
Partner Touchpoints & Account Management
- Serve as primary point of contact for a portfolio of Twitch Partners
- Provide timely high-quality support and guidance on Twitch products policies and best practices
- Maintain accurate documentation of creator interactions and portfolio data in Salesforce
- Collect and log partner feedback to inform product development and messaging
- Community Management & Events (13% of time)
- Support planning and execution of IRL events to deepen creator relationships
- Maintain active presence in Partner community spaces (e.g. Discord)
- Represent Twitch at creator community moments as a brand ambassador
- Document creator insights and event outcomes
Administrative & Strategic Tasks
- Generate and maintain reports on creator performance and engagement
- Analyze data to identify trends and opportunities within creator portfolio
- Participate in cross-functional meetings and initiatives
- Support development of scalable solutions for creator needs
Team Collaboration
- Work closely with Marketing Product Sales and other teams
- Participate in regular team meetings and planning sessions
- Share insights and best practices with broader partnerships team
- Contribute to process improvements and team initiatives
Success Metrics
- Creator recruitment and onboarding targets
- Partner retention and satisfaction rates
- Response time and quality of support
- Event participation and outcomes
- Documentation quality and timeliness
- Cross-functional collaboration effectiveness

Perks
- Medical Insurance
- Life Insurance
- Pension Plan
- Maternity & Parental Leave
- Paid Holidays

About the team
The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers who are the essence of Twitchs success.

- Bachelors degree in a relevant field or equivalent work experience
- 3 years of experience in client/partner management content acquisition or related fields
- Demonstrated experience in relationship management and business development
- Strong analytical and communication skills
- Fluency in English (written and verbal)

- Experience in digital media gaming or creator economy
- Knowledge of content creation platforms and livestreaming industry
- Experience using CRM systems (e.g. Salesforce)
- Project management experience
- Additional language skills relevant to the region

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.