Staff Consultant Functional Business Analyst eCommerce
Department:
Job Summary
- Native Portuguese speaker with strong verbal and written English communication skills capable of acting as the primary bridge between Brazil-based business stakeholders and India-based delivery teams.
- 7 years of Business Analysis experience in eCommerce Retail Omnichannel Commerce Digital Commerce or Customer Experience programs.
- Lead requirement gathering workshops with business users product owners and stakeholders; translate business needs into clear functional requirements user stories and acceptance criteria.
- Deep understanding of eCommerce processes such as product catalog search pricing promotions cart checkout payments order management returns and customer journeys.
- Work closely with development QA architects and product teams to clarify requirements and ensure successful delivery of solutions.
- Facilitate discussions between customer and technical teams resolve functional queries and ensure alignment on scope priorities and business objectives.
- Support Agile ceremonies including backlog grooming sprint planning UAT defect triage and release readiness activities.
- Experience working with enterprise eCommerce platforms such as Salesforce Commerce Cloud Adobe Commerce (Magento) Shopify SAP Commerce VTEX or similar platforms.
- Ability to analyze business processes identify gaps recommend improvements and drive solution discussions with stakeholders.
- Experience working with global or distributed teams managing multiple stakeholders and supporting large-scale digital transformation or eCommerce implementation programs.
Remote Work :
No
Employment Type :
Full-time
About Company
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and susta ... View more