Senior Solutions Architect

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Solution Architect partners with the Enterprise field sales team to discover and understand customer business challenges complex processes and architectural landscapes in order to build world-class integrated solutions leveraging Docusigns platform and suite of products. Through engaging stories and custom-built demonstrations the SA illustrates how Docusigns Intelligent Agreement Management (IAM) platform helps companies create commit and manage agreements backed by the #1 provider in e-signature and a recognized leader in contract lifecycle management (CLM).

This position is an individual contributor role reporting to the Sr. Manager Solutions Consultant.

Responsibility

• Collaborate with the Enterprise field sales team to cultivate and secure net-new business within an assigned territory and targeted accounts

• Uncover comprehend and document complex business challenges processes and enterprise architecture

• Engage in meaningful business and technical conversations sharing industry insights with key stakeholders from all levels and business units within large enterprise organizations

• Establish technical credibility and build confidence in recommended solutions leveraging your product expertise custom product demonstrations technical Q&A business process diagrams and product roadmap discussions

• Articulate selected recommendations and the business value they provide to diverse audiences

• Work collaboratively with sales partners and other internal teams to provide a world class experience

• Support Solutions Consultants on defining solutions and building tailored demonstrations

• Facilitate scalable approach to Customer POCs and trials

• Standardise demo environments and standard demo approach for SC team

• Help drive demo excellence

• Demo and sell based on value selling methodologies defined by the company and a strong understanding of IAM and CLM

• Design reference architectures that guide partners in integrating Docusign IAM with platforms such as Microsoft Copilot Salesforce Agentforce SAP Joule and Frontier LLMs like Claude ChatGPT etc.

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 5 years experience in a technical Pre-Sales role selling enterprise level software

• BS/BA degree or equivalent in relevant work experience

Preferred

• Strong communicator articulate the company vision strategic messages and use cases

• Experienced in delivering custom software demonstrations whether in-person via web presentation or via phone

• Experience with technical business documentation like workflow diagrams proposals SOWs RFPs and RFIs

• Proven experience working with employees at all levels of an organization

• Familiarity with Enterprise-class software systems like ERP CRM and ECM systems

• Proven experience with software system configuration and integration

• Familiarity with system integration methods such as web services SOAP APIs and REST APIs

• Familiarity with HTML XML and structured data

• Willingness to travel 30% or more as needed

• Fluency in Spanish and English

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

Canada: CAD $X/hour - CAD $X/hour or CAD $X - CAD $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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