Senior Program Manager, Amazon LATAM SSD, Amazon LATAM SSD

We are seeking a dynamic and results-driven Senior Program Manager to lead strategic programs within Amazons Sub-Same-Day (SSD) Operations across Latin America. This role is responsible for defining developing and executing SSD initiatives spanning network topology operational expansion and cross-functional coordination while driving end-to-end program delivery across the region.

You will own the strategy and execution of high-impact programs that enable SSD growth and operational excellence in LATAM. You will build scalable mechanisms coordinate deeply with cross-functional stakeholders and communicate progress risks and recommendations to senior leadership.

- Bias for Action: Acts decisively and executes quickly in a fast-paced ambiguous environment
- Ownership: Takes full responsibility for results; demonstrates strong accountability across organizational boundaries
- Dive Deep: Strong analytical skills with rigorous attention to detail metrics and root-cause analysis
- Earn Trust: Builds credibility through transparency delivery and deep stakeholder engagement
- Invent and Simplify: Track record of implementing creative solutions simplifying complexity and driving continuous improvement
- Deliver Results: Proven ability to manage multiple high-priority programs simultaneously and deliver against commitments



Key job responsibilities
- Define and drive the SSD strategic roadmap network expansion topology planning and launches working cross-functionally with Stores DEX Finance and Operations to accelerate speed grow GMS and reduce cost to serve
- Partner across miles and functions (Stores DEX Finance Real Estate Transportation Planning) to align priorities define RACIs and remove blockers
- Communicate status risks and recommendations to senior leadership through business reviews and executive narratives
- Build scalable mechanisms dashboards and reporting tools to track progress and achieve business and operational goals
- Coordinate with peer Program Managers across Ops regions and Stores to share best practices and drive consistency


- Bachelors degree
- Experience defining program requirements and using data and metrics to determine improvements
- Experience defining and executing program requirements
- Experience working cross functionally with tech and non-tech teams
- Speak write and read fluently in English

- Experience working with presenting to and influencing senior executives up to VP level
- MBA

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