Sales Support Analyst
Job Summary
- Responsible for preparing quotations and commercial proposals for Management System Certification (MSC) Food Safety standards and Healthcare-related certification services;
- Communicate effectively with internal and external customers;
- Analyze information and documentation to ensure accurate proposal development;
- Perform other duties as assigned by management;
- Collaborate directly with the Sales team and external reviewers/approvers to identify solutions and ensure the accurate preparation of quotations and commercial proposals;
- Ensure data quality and adherence to timelines in accordance with applicable certification schemes DNVs Internal Control Procedures (ICP) and internal KPIs;
- Work closely with Sales Technical and other departments to deliver a superior customer experience.
Responsibilities
Qualifications
Requirements:
At least 1 year of experience in auditing certification or related activities;
Bachelors degree;
Good command of English (written and spoken); fluency is desirable;
Ability to work in a fast-paced environment and manage multiple priorities simultaneously;
Proficiency in Microsoft Office applications;
Strong organizational skills and ability to work independently;
Detail-oriented with a high level of accuracy;
Proactive and results-driven mindset;
Strong communication and interpersonal skills.
Desired Skills & Qualifications:
Ability to read interpret and apply audit protocols standards and work instructions;
Strong interpersonal communication and stakeholder management skills with the ability to work effectively across functions geographies and diverse stakeholder groups while driving results independently.
Required Experience:
IC
About Company
Driven by our purpose of safeguarding life, property and the environment, DNV enables organizations to advance the safety and sustainability of their business.