Reverse Logistic, 3 PL Control Tower
Job Location:
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are looking for a results-driven Reverse Logistics Manager to join the 3PL Control Tower. This role drives execution performance and cost reduction across the 3P fulfillment network by governing Customer Returns Inventory losses and Liquidation flows improving throughput and eliminating defects through data-driven mechanisms. The Reverse Logistics Process Manager will own end-to-end process performance and productivity improvement plans across our 3P fulfillment centers in Brazil. This is a unique opportunity to build from the ground up shaping how 3P operations are managed and scaled in a fast-paced logistics environment.
Key job responsibilities
Process Monitoring & Execution: Monitor Reverse Logistics Customer returns and liquidation flows across the 3P FC network with focus on accuracy and compliance input metrics. Ensure operations are aligned with network plans and adherent to best practices.
Defect Control: Manage Grading accuracy and inventory integrity reducing operational losses in end-to-end FC processes through structured corrective and preventative actions.
Process Optimization: Own the end-to-end 3PL Reverse Logistics operations plan ensuring setups are optimized for high reliability and control.
Data Analytics & Reporting: Lead daily mechanisms action plans and critical path tracking. Maintain the single source of truth for 3P process goals.
A day in the life
You start your day reviewing operations performance and customer experience anecdotes dashboards across the 3PL network identifying sites with deviations or emerging issues. You dive into the data analyzing trends and process conditions then connect with site-level and support areas to align on corrective actions. By mid-morning youre updating the centralized action plan tracker and preparing insights for the weekly performance the afternoon you lead a deep-dive on improvement opportunities leading a multidisciplinary team through data driven analysis and engaging multiple areas and KPIs to merge to the best solution.
About the team
The 3PL Control Tower is a lean high-impact central team that serves as a process management hub through operational governance for Amazons 3P fulfillment network in Brazil. The team is focused on three pillars: execution performance flawless launches and continuous improvement.
We currently cover multiple operations across Brazil from south to north designed to support business growth in the BR region. You will work alongside a team of senior managers in a collaborative cross-functional environment.
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience in people management
- Experience with performance metrics and process improvement and Lean techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Process Monitoring & Execution: Monitor Reverse Logistics Customer returns and liquidation flows across the 3P FC network with focus on accuracy and compliance input metrics. Ensure operations are aligned with network plans and adherent to best practices.
Defect Control: Manage Grading accuracy and inventory integrity reducing operational losses in end-to-end FC processes through structured corrective and preventative actions.
Process Optimization: Own the end-to-end 3PL Reverse Logistics operations plan ensuring setups are optimized for high reliability and control.
Data Analytics & Reporting: Lead daily mechanisms action plans and critical path tracking. Maintain the single source of truth for 3P process goals.
A day in the life
You start your day reviewing operations performance and customer experience anecdotes dashboards across the 3PL network identifying sites with deviations or emerging issues. You dive into the data analyzing trends and process conditions then connect with site-level and support areas to align on corrective actions. By mid-morning youre updating the centralized action plan tracker and preparing insights for the weekly performance the afternoon you lead a deep-dive on improvement opportunities leading a multidisciplinary team through data driven analysis and engaging multiple areas and KPIs to merge to the best solution.
About the team
The 3PL Control Tower is a lean high-impact central team that serves as a process management hub through operational governance for Amazons 3P fulfillment network in Brazil. The team is focused on three pillars: execution performance flawless launches and continuous improvement.
We currently cover multiple operations across Brazil from south to north designed to support business growth in the BR region. You will work alongside a team of senior managers in a collaborative cross-functional environment.
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience in people management
- Experience with performance metrics and process improvement and Lean techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
About Company
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