Program Manager Transportation, EF Same Day Operations

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We are looking for a Program Manager II to join the Same Day Operations team within First mile responsible for scaling and optimizing the Amazon Flash and Pick-up Express programs in Brazil. This role will drive the end-to-end program management of same-day operations. Your main challenge will be to connect business and technology benchmarking globally to create a world-class delivery experience for Customers and Sellers in Brazil.
This role requires a strong ability to work with large volumes of data communicate results to senior leadership and influence stakeholders across multiple levels of the organization.

Key job responsibilities
- Shape the development of the Amazon Flash program roadmap defining priorities milestones and success metrics aligned with business goals;
- Implement strategic projects to ensure the best cost-efficiency speed and coverage throughout the Last Mile;
- Be data-driven to identify new business opportunities that empower Amazon Flash operations and achieve competitive parity with marketplace peers;
- Collaborate with technology teams and product managers to develop new tools systems and API integrations that support program scalability;
- Manage phased rollout plans including seller enablement and volume scaling;
- Work effectively with various stakeholders at different levels including field operators support teams marketplace teams and tech product managers;
- Produce written narratives (6-pagers PR/FAQs business reviews) to communicate program status risks and opportunities to senior leadership;
- Work closely with the team to understand business challenges and provide data-driven analysis for better decision-making.

- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Bachelors degree
- Experience in Project/Program management
- Experience in English-language communication skills both written and verbal
- Experience in program management logistics operations supply chain transportation or a related field

- Experience with data analysis (including advanced Excel and database analysis)
- Experience in logistics transportation supply chain import/export operations or data entry/data administration
- Experience in e-commerce logistics marketplace platforms or delivery startups.

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