Product Line Manager Knelson

Customer Relationship Management

• Build strengthen and retain long-term relationships with mining customers.

• Maintain strong on-site presence at customer facilities.

• Act as the trusted partner and first point of contact for all account-related needs.

Business Development & Sales Growth

• Identify and develop new business opportunities within existing and new accounts.

• Map key stakeholders and decision-makers ensuring strong customer engagement.

• Drive account strategies to capture opportunities and expand market share.

Technical Expertise & Solutions

• Present demonstrate and explain the features benefits and value of slurry pumps hydro cyclones and knife gate valves.

• Perform technical evaluations of installed equipment and recommend upgrades optimizations or replacements.

• Provide tailored technical solutions aligned with customer operational needs.

Commercial Execution

• Prepare accurate technical and commercial proposals including specifications pricing and delivery schedules.

• Negotiate and close contracts ensuring customer satisfaction and business profitability.

• Monitor project progress and ensure smooth execution of sales and delivery commitments.

Customer Support & Service

• Provide post-sales support including product training troubleshooting and service coordination.

• Ensure customers receive consistent value across the full product life cycle.

• Collaborate with service teams to resolve issues quickly and effectively.

Market & Industry Insights

• Stay informed on market trends competitor activities and new technologies.

• Provide customer insights to internal teams for product development and strategy.

• Contribute to FLS position as an industry thought leader.

Cross-functional Collaboration

• Coordinate closely with engineering service and supply chain teams to ensure delivery excellence.

• Engage with global colleagues to share knowledge align strategies and deliver best-in-class solutions.

Qualifications & Experience

• Degree in Mechanical Mining Electrical or Production Engineering.

• Minimum 5 years experience in sales of mining equipment - PCV spare parts consumables.

• Strong technical knowledge of pumps hydro cyclones and valves.

• Intermediate English proficiency; Spanish desirable.

• Proven commercial and negotiation skills.

• Existing relationships with mining customers.

• Excellent communication and teamwork skills.

• Customer-focused with proven ability to identify and close opportunities.

• Commitment to safety and compliance.

• Availability for national and international travel.

Behavioural Skills

• Strong relationship-building and influencing abilities.

• Proactive results-oriented and entrepreneurial mindset.

• Analytical thinker with solution-focused approach.

• Team player with collaborative spirit across functions and geographies.

• Resilient adaptable and confident in dynamic environments.

What We Offer

• Competitive benefits package including medical dental disability life insurance and voluntary options.

• Access to a Flexible Benefits Plan.

• A global network of colleagues committed to your success and growth.

• Equal opportunity employer with a diverse and inclusive workplace.

• Continuous career development opportunities and exposure to international projects.

• The chance to make a real impact in the global mining industry with a market-leading company.

We offer all employees access to a dedicated recognition platform empowering you to celebrate achievements share appreciation and stay connected globally.