PR&O Regional Lead LATAM Manager
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Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Medical Affairs GroupJob Sub Function:
Professional Medical EducationJob Category:
ProfessionalAll Job Posting Locations:
São Paulo BrazilJob Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals. Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
DePuy Synthes is recruiting for aManagerLATAMProfessional Relations & Operations(PR&O)locatedinSaoPauloBrazil
TheLATAMPR&OManageris responsible forleading and coordinating the regional PR&O function across LATAM within a horizontal operating model. The role provides regional leadership governance and coordination across PR&O disciplines including Records & Operations Contract Management Event Management Logistics and PR&O process execution.
This role sits at the regional level and acts as the primary point of accountability for PR&O performance ensuring consistent execution alignment and coordination across LATAM teams. The PR&O Regional Manager leads supervisors coordinators specialists and analysts and ensures that PR&O activities are structured integrated and aligned with regional priorities.
Key Responsibilities
Lead Regional PR&O andEducational Technology(EdTech)function across LATAM overseeing the execution of PR&O processes and ensuring consistent delivery against established company standards across countries.
Provide regional representation in global PR&O forums acting as the primary liaison between LATAM and global teams to ensure alignment with global strategies and clear communication of regional priorities and challenges.
Set strategic direction for PR&O process optimization leading regional initiatives focused on improving operational efficiency consistency service quality and costeffectiveness across PR&O activities.
Lead and develop PR&O supervisors and coordinators providing direction coaching and support to ensure effective management of their respective domains and fostering a culture of accountability and continuous improvement.
Manage key stakeholder relationships across PR&O EdTech and other business units ensuring aligned expectations effective communication and seamless process integration.
Ensure customer satisfaction and service excellence overseeing the delivery of highquality PR&O services and drivingtimelyresolution of service issues and improvement initiatives.
Drive continuous improvement and innovation within PR&O byidentifyingopportunities for process enhancements and leading change initiatives that support longterm operational excellence
Ensure compliance and risk management across PR&O activities overseeing adherence to internal policies external regulations and applicable standards and ensuringappropriate mitigationactions are implemented.
Monitor PR&O performance and OKRs reviewing regional results providing visibility to leadership and driving corrective actions to achieve operational and qualityobjectives.
Qualifications
Education
Bachelors degree(Business Marketing Engineering Life Sciences).
Experience and Skills
Required:
8 years of experience in operations process management or coordination roles within regional or multicountry organizations.
Demonstrated peopleleadership experience including leading supervisors coordinators specialistsoranalysts.
Strong experienceoperatingwithin structured operational or sharedservice models.
Proven ability to lead regional processes ensure execution consistency and manage crosscountry coordination.
Experience engaging with global stakeholders andrepresentingregional needs in global forums.
Strong understanding of process governance execution discipline and operational performance management.
Ability to manage complexity across multiple functions and markets whilemaintainingalignment and accountability.
Strong communicationand stakeholdermanagement skills
Preferred:
Experience in medical devices orthopedics or other regulated healthcare environments.
Experience working across multiple markets or geographies within a regional structure.
Other:
Languages:Portugueseand Englishproficiencyfor regional and global collaboration.
Travel: Up to 20%regional travel.
Tools:Proficiencyin standard office tools (presentations spreadsheets dashboards).
For more information on how we support the whole health of our employees throughout their wellnesscareerand life journey please visit.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
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Required Skills:
Preferred Skills:
Brand Marketing Channel Partner Enablement Coaching Digital Strategy Global Market Learning Materials Development Medical Affairs Medical Communications Organizing Process Improvements Program Management Sales Enablement Sales Presentations Strategic Sales Planning Strategic Thinking Technical Credibility Training PeopleRequired Experience:
Manager
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more
