Portuguese Customer Support Specialist

Are you passionate about helping customers and delivering exceptional service We are looking for a Portuguese-speaking Customer Support Specialist to join our growing team in São Paulo.

This is an exciting opportunity to work in a dynamic international environment where your communication skills problem-solving abilities and customer-first mindset will make a real impact.

• Provide professional support to customers via phone email and chat
• Assist customers with account-related questions product inquiries and troubleshooting
• Resolve issues efficiently while ensuring a positive customer experience
• Maintain accurate records of customer interactions
• Collaborate with internal teams to deliver timely solutions
• Meet quality and performance standards while maintaining customer satisfaction

• C2 or fluent Portuguese speaker
• Strong communication and interpersonal skills
• Customer-focused attitude with excellent problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Good computer and multitasking skills
• Previous customer service contact center hospitality retail or support experience is an advantage but not required

• Excellent salary package
• Performance-based bonuses
• Comprehensive training and onboarding
• Career growth and development opportunities
• Private healthcare benefits
• Modern office facilities in São Paulo
• Supportive and multicultural work environment
• Full-time permanent contract
• Paid holidays and additional employee benefits

Location: São Paulo Brazil
Work Model: On-site
Employment Type: Full-time

If you enjoy helping people solving problems and working as part of a collaborative team we would love to hear from you.

Apply today and take the next step in your customer service career!