Payment Operations Specialist
Job Type: Full-time / Part-time / Contract
Location: Brazil
Job Summary
We are looking for a Payment Operations Specialist to monitor and review daily transaction activity. The main goal of this role is to track payment statuses identify issues and help ensure smooth payment operations.
Responsibilities
-Monitor and review payment transactions
-Track payment statuses: successful pending declined failed
-Identify document and escalate payment-related issues
-Perform manual checks of transaction results when needed
-Re-check transactions after fixes or updates
-Maintain internal reports and documentation
-Communicate with support and operations teams
-Help ensure accuracy and consistency in payment workflows
-Current residency in Latin America is mandatory
Requirements
Requirements
-Experience in operations support back office or payment-related roles
-Strong attention to detail
-Ability to work with data and follow internal procedures
-Good written communication skills
-Basic understanding of online payments
-English (or Spanish/Portuguese as required) for written communication
-Computer and stable internet connection
Benefits
Benefits
-Fully remote work
-Flexible working hours
-Training on internal processes and tools
-Supportive team environment
-Opportunity for long-term cooperation
-Exposure to payment operations and online transaction workflows
-Professional growth in a fast-paced digital environment
Required Skills:
Requisitos Experiência em operações suporte back office ou funções relacionadas a pagamentos Forte atenção aos detalhes Capacidade de trabalhar com dados e seguir procedimentos internos Boa comunicação escrita Conhecimento básico sobre pagamentos online Inglês para comunicação escrita Computador e conexão estável com a internet
Required Education:
Resumo da vagaEstamos procurando um(a) Especialista em Operações de Pagamentos para monitorar e revisar a atividade diária de transações. O principal objetivo desta função é acompanhar o status dos pagamentos identificar problemas e ajudar a garantir operações de pagamento e revisar transações de pagamentoAcompanhar o status dos pagamentos: aprovados pendentes recusados falhosIdentificar documentar e encaminhar problemas relacionados a pagamentos