Manager, Consulting (Implementation Services)
Job Location:
Monthly Salary:
Posted on:
4 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Consulting Manager (Implementation Services)
Location: Flexible / Hybrid (Global role with up to 10% travel including occasional international travel)
Why You Should Join Intelex (A Fortive Company)
At Intelex we help organizations achieve safer smarter and more sustainable operations. As part of Fortive we are committed to continuous improvement innovation and building high-performing teams that deliver meaningful customer outcomes.
In this role youll lead a global team of consultants delivering impactful software implementations. You wont just deliver projectsyoull help customers realize measurable business value and shape how our services scale and evolve.
Why this role stands out:
- Lead a high-impact global team in a growing SaaS environment
- Influence how we deliver customer value and improve experiences at scale
- Partner cross-functionally with Product Sales and Customer Success
- Drive continuous improvement through a culture of learning and innovation
What Youll Do
As a Consulting Manager you will balance delivery leadership team development and customer engagement to ensure successful implementations and strong long-term customer outcomes.
Delivery Leadership
- Oversee multiple concurrent software implementations ensuring projects are delivered on time within scope and with high quality
- Assign resources based on project needs skills and capacity to optimize team performance
- Maintain visibility into project progress risks and dependencies
- Step into critical or at-risk projects to guide recovery plans and ensure success
- Promote consistent use of delivery standards tools and best practices
Customer Success & Relationships
- Act as a senior sponsor for key accounts building trust with stakeholders at all levels
- Ensure customer goals are clearly defined and translated into measurable success criteria
- Drive proactive communication and transparent reporting throughout implementations
- Support smooth transitions from implementation to Customer Success teams
People Leadership
- Hire onboard coach and develop a high-performing team of consultants
- Provide clear expectations regular feedback and growth opportunities
- Foster an inclusive accountable and supportive team culture
- Identify skill gaps and support ongoing learning and development
Cross-Functional Collaboration
- Partner with Sales and Pre-Sales to improve project scoping and readiness
- Collaborate with Product and Support teams to address recurring delivery challenges
- Align with Customer Success to ensure long-term value for clients
- Oversee partner contributions when applicable ensuring quality and consistency
Continuous Improvement
- Identify opportunities to streamline delivery reduce rework and improve time-to-value
- Develop and refine tools templates and processes to scale delivery excellence
- Use data and feedback to drive operational improvements and better customer outcomes
What You Bring
Required Qualifications
- Experience leading consulting or professional services teams including direct people management
- Proven success delivering enterprise or mid-market SaaS implementations
- Strong customer-facing skills with the ability to build trusted relationships
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
- Experience managing risk resolving escalations and driving projects to successful outcomes
- Excellent communication collaboration and organizational skills
Preferred Qualifications
- Experience working in global or distributed team environments
- Familiarity with implementation methodologies project governance and delivery frameworks
- Experience improving operational processes or driving continuous improvement initiatives
What Youll Get
- Competitive compensation and performance-based incentives
- Flexible work environment (hybrid/remote options where applicable)
- Opportunities to lead and grow a global team
- Ongoing learning and development programs
- Exposure to cross-functional leadership and strategic initiatives
- Inclusive collaborative culture that values diverse perspectives
- Opportunity to make a measurable impact on customers and the business
Our Commitment to Inclusion
We believe diverse teams drive better outcomes. We encourage candidates from all backgrounds and experiences to applyeven if you dont meet every listed requirement. If youre excited about this role and believe you can contribute wed love to hear from you.
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Required Experience:
Manager
About Company
Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product d ... View more
