L2 Network Engineer AL
Job Location:
Petrópolis - Brazil
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world freeing our customers to focus on the strategic initiatives that shape their business.
Every day you will collaborate with a team dedicated to providing consistent sustainable global solutions no matter where our customers operate. With over 30000 employees across Asia the Americas Africa and Europe we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
The L2 Network Engineer - AL role is a Level 2 Network Operations Center Engineer dedicated to Air Liquide operations.
This position is responsible for the technical execution of incident change and problem management across the NOC scope including technologies such as wireless connectivity LAN WAN DMVPN and SD-WAN.
- Taking ownership of complex network issues requiring L2 expertise
- Escalating to L3 when advanced analysis vendor support or design-level intervention is requiredThe role ensures service continuity rapid restoration and operational excellence through structured troubleshooting proactive coordination and adherence to operational processes and SLAs.
About you
You are a proactive and reliable NOC Engineer with a strong operational mindset and a passion for solving network issues efficiently. You are naturally curious detail-oriented and persistent in troubleshooting always aiming to identify root causes and prevent recurrence.
Main Characteristics:1. Analytical and methodical in incident investigation and resolution
2. Curious and eager to learn with continuous improvement mindset
3. Calm under pressure able to prioritize during major incidents
4. Strong team player collaborating effectively with L1 L2 and L3 teams
5. Clear communicator capable of documenting actions and updates with precision
6. Customer-oriented focused on service quality and SLA commitment
Required Qualifications:
1. Fluent English (spoken and written)
2. Good Spanish (spoken and written)
3. CCNA certification (mandatory)
Nice to Have:
Any advanced networking certification (or equivalent level) such as:
1. Cisco CCNP
2. Fortinet NSE
3. Juniper JNCIA/JNCIS
4. Aruba Palo Alto or similar vendor certifications
5. Hands-on experience with enterprise technologies such as LAN/WAN Wireless DMVPN and SD-WAN
You bring a can-do attitude tackle challenges head-on and challenge the status quo with new and innovative ideas.
What we offer
The benefits of being Orange
Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016 Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions nurtures and develops talent throughout all levels of the organization and has demonstrated its leadership status in the HR environment always striving to optimize its employment practices and to develop its employees. And since 2015 Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.
Because Orange Business hires the best people we work hard to provide benefits that make their lives better so we offer a comprehensive benefit program which features:
- Medical plan
- Dental plan
- Life insurance
- Meal allowance
- Transportation allowance
- Bonus plan
- Gympass
- Day care
- Private pension fund
- Birthday gift (day off)
- Give a day get a day (day off)
- Maternity Leave (6 months 1.5 year of teleworking)
- Paternity Leave (15 days 5 months and 15 days of teleworking)
- Orange Employee Solutions (psychological and legal assistance)
- Shiatsu
- Labor gymnastic
- Teleworking Reimbursement
- Flexibility
- Friendly and caring environment
- Global work environment.
Only your skills matter
Required Experience:
IC
About Company
At Orange we have one priority: provide an incomparable experience! With its strategic project, Essentials2020, Orange has set itself the task of ensuring it is ever-present to connect every individual to what is essential to them, and to provide a unique daily customer experience by ... View more
