Inside Sales Associate

Arrow Electronics is a global provider of products services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.

A Fortune 148 company with 21500 employees worldwide Arrow brings technology solutions to a breadth of markets including telecommunications information systems transportation medical industrial and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place time and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the companys industry-leading services.

How to Apply:

Submit your application using your updated resume in English.

What Youll Be Doing:

• Provide expert internal and external customer service and sales support to both the Field Sales and Customer Service Teams.
• Assist in maintaining performance expectations to further enhance Arrows position within each customer and supplier.
• Responsible for handling discrepancies interfacing directly with customers recommending solutions and/or action plans to sales team staff.
• Responsible for Quote to Order Process which includes: Process Quote to Order: forward quotes in PDF format to Quote Center monitor PM views update quote extensions order samples and coordinate contract signature completion with legal; and process Place the Order : Order entry & maintenance (outside of Infosys) value added order entry & follow up not first articles; manage inbound customer order formats (excel pdf fax etc); work submits SSRQ (SIMS Setup Request) which includes Value Added NCNR (Non-Cancellable Non-Returnable) and COP (Customer Owned Parts); NCNR set up and filing and set up of MyArrow accounts and BSA (Customer Part and Pricing System) maintenance for contract pricing.

What Were Looking For:

• 2 years of similar experience in Customer Service and Sales.
• Advanced English skills Conversational and written.
• Intermediate Microsoft Excel (Vlookup Xlookup pivot tables and analysis of data).

Work Arrangements: Hybrid- 2 days in the office 3 days working from home.

What We Offer at Arrow:

At Arrow we recognize that financial rewards and great benefits are important aspects of an ideal job. Thats why we offer competitive financial compensation including various compensation plans and a solid benefits package.

Benefits

• SESC Partnership: Benefits for the employee and their dependents.
• Commuter Benefits: Transportation vouchers (Vale Transporte) or parking reimbursement.
• Sul América Health Insurance: Coverage for the employee and their dependents (spouse and children).
• Sul América Dental Insurance: Coverage for the employee and their dependents (spouse and children).
• Sul América Life Insurance
• Pharmacy Card (Prescription drug discount/subsidy)
• Meal Vouchers (Vale Refeição)

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Annual Hiring Range/Hourly Rate:

R$53500.00 - R$58850.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location work experience education and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.