Growth Operations Intern (Fintech)
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Job Summary
If you see technology as a way to smooth your path in life our team does too: Your Path Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we dont even know about (yet!). We work to generate value not only for our users but above all for the communities we serve and for society as a whole making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day since 2018 we have been part of DiDi DiDi Global Inc. the worlds leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability safety artificial intelligence financial markets and much more.
Whether building projects from scratch or improving our solutions we enjoy challenges that give us butterflies which is why we work at a fast pace with respect collaboration and good humor. Along this journey we also draw strength from diverse experiences and opinions to grow together fail quickly learn and adjust the course to create solutions that deliver even better results.
#LI-HybridThe Personal Credit Acquisition team at 99Pay is responsible for growing our cash loan business: more of the right users seeing our offers understanding them and taking their needs at first priority. We own the in-app and out-of-app channels to make that happen and we work every day with Risk Algorithm Product BI and CX turning ideas into experiments and experiments into results.
As a member of our team youll have the opportunity to gain hands-on experience in a financial product at scale work on high-impact projects with visibility to leadership and collaborate with multiple areas to drive business growth all in a diverse dynamic and collaborative environment!
- Supporting the structure of A/B tests end to end: defining hypotheses sample sizes success metrics and guardrails documenting setups and reading out results in a way that leads to decisions
- Assisting with the strategy configuration and QA of acquisition campaigns across in-app channels (banners push in-app messages) and out-of-app channels making sure the right audience is reached at the right moment
- Proposing data-driven strategy suggestions and evaluating the ones already on the table estimating impact on impressions conversion loan orders and GMV before we commit resources
- Monitoring channel performance day to day: building and maintaining dashboards and recurring reports flagging anomalies and translating the numbers into next steps for the team
- Using AI tools to speed up analysis documentation and campaign creative work and helping the team find new ways to apply them
- Collaborating with Product and Algorithm on requirements for new placements and targeting logic and with CX to identify friction points in the loan journey
- Ongoing bachelors degree in progress in areas such as Business Economics Engineering Statistics Marketing etc.
- Advanced English (required): a large part of our collaboration happens in English with teams across the company in meetings documents and day-to-day alignment
- Genuine interest in AI: you already use tools in your studies or work and youre curious about how they can change the way a growth team operates
- Intermediate Excel/Google Sheets skills and some exposure to SQL or a strong willingness to learn it in the first few weeks
- Structured thinking: you enjoy turning a vague question into a testable one and can explain a result in plain terms to someone who wasnt in the room
- Attention to detail: campaigns can reach up to millions of Brazilians! So quality and commitment is a must!
- Availability to work in a hybrid model (on-site 3 times a week)
- Expected graduation: between December 2027 and July 2028
Nice to have
- Hands-on experience with prompt engineering AI-assisted analysis or building small automations
- Familiarity with A/B testing concepts (statistical significance control groups novelty effects)
- Experience with BI tools (Tableau Power BI Looker or similar) or Python for basic analysis
- Prior exposure to growth CRM performance marketing or fintech products through an internship student organization or personal project
- We create customer value We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe pleasant and efficient.
- We are data-driven We are strong believers in making informed decisions thats why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration Success is a team sport. When we work to help our partners and colleagues win we win too. While keeping everyones best interest at heart we communicate with candor and execute with excellence in all we do.
- We believe in integrity Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones learning from our mistakes and helping each other grow.
- We believe in Diversity and Inclusion Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion plurality and respect and to achieve this we rely on the governance of the Diversity Committee which works alongside HR our leadership and identity groups99Adapta 99Afro 99Colors 99Womem and 99Familys.
This is our ongoing journey with much more still to come.
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